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Account Manager - CEE

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Yokoy

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Location:
Spain , Barcelona

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Category:

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Contract Type:
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Salary:

Not provided

Job Description:

We are looking for a customer-oriented and result-driven candidate to join our Account Management Growth Team (focusing on core markets such as Italy, Eastern Europe, Israel, Baltics, Australia and Singapore). As an Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of small and medium sized accounts within the Central Eastern Europe & Italy markets. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard to build strong lasting relationships with our customers.

Job Responsibility:

  • Own a portfolio of SMB (small and medium) customers and develop a high level of customer engagement with your contact and key decision makers within your accounts
  • Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk
  • Identify growth opportunities and develop your portfolio by adding new business opportunities
  • Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders
  • Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of up-selling and cross-selling
  • Develop strong relationships with your clients that will shape their business travel programmes
  • Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions
  • Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible
  • Effectively prioritise your time in order to maximise impact in key business areas

Requirements:

  • Native or near native level of English
  • any CEE language is a plus
  • Previous experience with Eastern European/Baltics market
  • Account management or customer success previous experience is required
  • Background within a SaaS or travel-tech business is highly preferred
  • Outstanding presentation & communication skills and the ability to build deep relationships
  • Great prioritisation and time management skills
  • Result oriented mindset while keeping customer satisfaction as your top priority
  • Great ability to analyse and translate data for your customers
  • Empathetic
  • Honest, open and trustworthy
  • Focused and determined
  • You seek feedback early and often and are open to both give and take constructive criticism

Nice to have:

  • Background within a SaaS or travel-tech business
  • any CEE language is a plus
What we offer:
  • Receive competitive compensation and equity ownership in Perk
  • Rest and recharge with our generous allocation of vacation days plus public holidays
  • Take control of your physical health with your choice of private healthcare or a gym allowance
  • Know that your loved ones are protected financially through your Life Insurance if the worst were to happen
  • Join our unforgettable Perk events, including our spectacular annual summer party
  • Always feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved ones
  • Make your money go further with our flexible compensation plan
  • Focus on your family with 17 weeks’ paid parental leave during your child’s first year
  • Contribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes
  • Broaden your horizons with up to 20 "Work from Anywhere" days per year
  • Nurture your language skills with in real-life English, Spanish and Catalan lessons
  • Follow your passions and take a four-week, fully paid sabbatical once you reach 5 years
  • Let us help you move to one of our hubs with relocation support

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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