Account Manager / Business Development Manager

• Manage incoming sales calls, orders and enquires from existing clients
• Execute the sales process efficiently and professionally to existing clients and grow accounts by introducing new product ranges to expand sales
• Managing a portfolio of existing clients and action quarterly calls and half year reviews and an annual site visit to build relationships and ensure the best possible service
• Managing new business calls and identify possible new clients to grow business portfolio
• Set and manage client expectations regarding product availability, costs, and timelines
• Liaise with suppliers and team members to resolve queries
• Offer tailored solutions that meet customer requirements in terms of application and budget
• Assist with technical enquiries under the guidance of the Managing Director
• Understand and implement our pricing policy accurately and consistently

• 3+ years of account management or sales experience in a B2B role
• Experience selling a diverse product portfolio
• Desirable - a background within food / packaging or FMCG
• Proven track record of growing existing accounts and achieving KPIs
• Familiarity with structured sales processes and proposal development
• Experience with CRM systems for opportunity management and account oversight
• Strong communication skills - phone, emails and face to face
• Ability to build lasting relationships with procurement and contract managers
• Comprehensive understanding of product information to guide customers effectively
• Excellent sales skills: rapport building, questioning, objection handling, and closing
• Strong numerical skills with a good commercial understanding
• Initiative to work independently while also collaborating within a team

Background within food / packaging or FMCG

• 20 days holiday + BH
• Christmas Close
• Parking
• Pension
• Company Socials events
• Sick Pay
• Career development opportunities
• Bonus