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Account Manager - Brand

resonate.com Logo

Resonate

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Location:
United States , Washington, DC Metropolitan Area

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Account Manager - Brand for Resonate, a leading provider of high-quality, AI-powered consumer data, intelligence, and technology. The role involves being a trusted partner to CMOs and senior marketers, guiding major brand clients through complex decisions and using Resonate's intelligence to deliver measurable results.

Job Responsibility:

  • Lead strategic relationships across a portfolio of major brand clients
  • Serve as a thought partner to CMOs, insights executives, and senior marketers
  • Identify new growth opportunities and advise clients on how to use Resonate to capture them
  • Translate complex marketing challenges into clear, data-driven solutions
  • Lead quarterly business reviews that highlight progress, impact, and new paths forward
  • Partner closely with Sales to design and close expansion opportunities tied directly to client value
  • Track account health, adoption, and usage to anticipate risks before they surface
  • Provide accurate renewal and expansion forecasts in Salesforce
  • Build trusted, long-term relationships with senior brand and marketing leaders
  • Represent Resonate at client meetings and industry events, with travel expected at approximately 10–20%

Requirements:

  • Five or more years of account management or customer success experience in SaaS, data, or MarTech
  • Demonstrated success renewing and expanding enterprise accounts with six- or seven-figure value
  • Strong executive presence and confidence engaging senior brand leaders
  • Consultative style with an ability to connect solutions to measurable business impact
  • History of disciplined forecasting, account planning, and pipeline management
  • Curiosity, drive, and a growth mindset focused on continuous improvement

Nice to have:

  • Passion for helping major brands understand their audiences and make smarter decisions
  • Commitment to ownership, momentum, and consistent execution
  • Genuine curiosity about client challenges and a desire to uncover new opportunities
  • Resilience and adaptability in fast-paced environments
  • Energy for collaboration and shared success within a performance-oriented culture
  • Proactive Problem-Solving
  • Ownership
  • Collaboration
  • Adaptability
  • Growth Mindset
  • Customer Focus
  • Clear Communication
  • Integrity & Empathy
  • Strategic Thinking
  • Drive
  • Readiness
What we offer:
  • Uncapped growth potential
  • Meaningful impact on the company
  • Opportunity to work on cutting-edge, AI-powered marketing data and identity solutions
  • Competitive 401(k) match
  • Open PTO policy
  • Comprehensive benefits package designed to meet the diverse needs of employees and their families

Additional Information:

Job Posted:
December 11, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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