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As we continue to grow, we are looking for a high-performing Account Manager - Brand who understands the marketing landscape, speaks the language of strategy and data, and brings urgency, discipline, and a passion for partnering with senior brand leaders to drive transformation. You will be a trusted partner to CMOs, insights executives, and marketing decision makers, helping them navigate complex challenges, uncover new opportunities, and use Resonate’s intelligence to deliver measurable results. You will be an individual contributor responsible for a defined portfolio of major brands. You will guide clients through complex decisions, strengthen strategic relationships, and identify the paths that support long-term success. You will build and maintain a healthy pipeline, lead thoughtful and consultative conversations, and develop partnerships that create measurable value. This is a high-impact role that places you directly in the room where decisions are made and where your insight and leadership influence brand strategy, client outcomes, and ongoing growth.
Job Responsibility:
Lead strategic relationships across a portfolio of major brand clients
Serve as a thought partner to CMOs, insights executives, and senior marketers
Identify new growth opportunities and advise clients on how to use Resonate to capture them
Translate complex marketing challenges into clear, data-driven solutions
Lead quarterly business reviews that highlight progress, impact, and new paths forward
Partner closely with Sales to design and close expansion opportunities tied directly to client value
Track account health, adoption, and usage to anticipate risks before they surface
Provide accurate renewal and expansion forecasts in Salesforce
Build trusted, long-term relationships with senior brand and marketing leaders
Represent Resonate at client meetings and industry events, with travel expected at approximately 10–20%
Requirements:
Five or more years of account management or customer success experience in SaaS, data, or MarTech
Demonstrated success renewing and expanding enterprise accounts with six- or seven-figure value
Strong executive presence and confidence engaging senior brand leaders
Consultative style with an ability to connect solutions to measurable business impact
History of disciplined forecasting, account planning, and pipeline management
Curiosity, drive, and a growth mindset focused on continuous improvement
Nice to have:
Passion for helping major brands understand their audiences and make smarter decisions
Commitment to ownership, momentum, and consistent execution
Genuine curiosity about client challenges and a desire to uncover new opportunities
Resilience and adaptability in fast-paced environments
Energy for collaboration and shared success within a performance-oriented culture
Proactive Problem-Solving
Ownership
Collaboration
Adaptability
Growth Mindset
Customer Focus
Clear Communication
Integrity & Empathy
Strategic Thinking
Drive
Readiness
What we offer:
Uncapped growth potential
Meaningful impact on the company
Opportunity to work on cutting-edge, AI-powered marketing data and identity solutions
Competitive 401(k) match
Open PTO policy
Comprehensive benefits package designed to meet the diverse needs of employees and their families