Account Manager Assistant Jobs

Avenue7Media

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IT - Administration

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Not provided

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Job Description:

The person in this position is an extremely accurate, organized, and a detail-oriented professional that works well within a team and is able to learn quickly and adapt in the ever-changing Amazon/Walmart marketplace environments. This job is about keeping the Account Manager informed at all times of any changes, needs or issues regarding clients Amazon/Walmart accounts and relaying that information to the appropriate teams responsible for the day-to-day operations.

Job Responsibility:

Check Teamwork Spaces frequently for every assigned account and respond to tasks
Work on a client’s Amazon account assigned through Teamwork Tickets
Check assigned Amazon Client’s accounts daily for new unassigned tickets and assign them appropriately
Follow up on new tickets within 48 hours
Escalate tickets according to the A7M Escalation Chart
Review account overview metrics daily and communicate unusual metrics to Supervisor
Prepare client meeting agendas and updates at least one day prior
Review, adjust and maintain accounts regularly
Work with other Avenue7Media teams as needed
Use provided communication programs (GMail, Slack, Teamwork, etc.)
Attend all scheduled and unscheduled meetings
Attend and participate in all A7M-offered training
Participate in Amazon Seller University training and obtain certification
Daily record all tasks performed in Teamwork
Create and maintain personal payroll and HR records in ADP WorkForce Now (if paid employee)
Perform other duties as assigned

Requirements:

At least 2 years of experience in account coordination, project management, or e-commerce support roles (Amazon/Walmart marketplace experience preferred)
Excellent organizational skills with strong attention to detail and accuracy
Strong communication skills with the ability to relay information clearly and timely to both internal teams and supervisors
Proficient in task management tools such as Teamwork, Slack, Gmail, and other collaboration platforms
Ability to work independently and within a team in a fast-paced, constantly evolving environment
Familiarity with tracking account metrics and using data to identify and communicate unusual trends or issues
Skilled at meeting deadlines, managing multiple accounts, and prioritizing tasks effectively
Willingness to attend meetings, prepare agendas, and communicate updates professionally
Commitment to continuous learning, including participation in company-led training and Amazon Seller University (certification preferred)
Ability to accurately track time and document work tasks daily
Strong problem-solving skills with a proactive, solution-oriented mindset
Must be dependable, responsive, and capable of following through on assigned tasks and responsibilities

Additional Information:

Job Posted:
December 06, 2025

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Account Manager Assistant