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Responsible for being a trusted and highly valued partner for the seller to escalate, coordinate and translate activities between internal and external partners. Supports sales efforts in the pitch-to-pay process. Creates a Continuity of Care for our agencies that results in a better customer experience. Responsible for providing high-level support to Ad Sales teams, clients and sales partners by providing client/agency research, developing presentations, generation and verification of sales orders, revenue reporting and troubleshooting. Provides financial and sales reports. Develops and maintains relevant sales databases. Has in-depth experience, knowledge and skills in own discipline. Usually determines own work priorities. Acts as a resource for colleagues with less experience.
Job Responsibility:
Serve as the primary client contact for active programmatic advertisers and agencies
Act as the programmatic continuity expert across the full campaign lifecycle, from pre-sale through post-campaign
Support Sales during the RFP process, translating client goals into executable programmatic strategies
Support campaign setup, pacing, optimization, and performance storytelling
Monitor delivery and proactively troubleshoot or escalate issues in partnership with internal teams
Support creative and ad copy workflows to ensure campaigns launch accurately and on time
Prepare and deliver campaign performance reports, insights, and client-facing presentations
Partner cross-functionally with Sales, Trading, Analytics, Yield, Planning, Campaign Management, Legal, and Finance to ensure smooth execution
Identify opportunities to strengthen client relationships and drive repeat business
Support special projects and initiatives as needed
Consistent exercise of independent judgment and discretion in matters of significance
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) as necessary
Other duties and responsibilities as assigned
Requirements:
2–5+ years of experience in programmatic advertising, account management, or client services
Strong understanding of programmatic buying and/or the digital/CTV space, campaign delivery, and performance metrics
Excellent communication skills with the ability to translate data into clear insights
Highly organized, detail-oriented, and able to manage multiple campaigns simultaneously
Comfortable working in a fast-paced, cross-functional environment
Bachelor's Degree (preferred, or combination of coursework and experience, or extensive related professional experience)
What we offer:
Medical, prescription, vision, and dental insurance for eligible employees
401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
Paid time off including eight observed company holidays and flex time
Exclusive perks + discounts, including tuition assistance, commuter benefits and more
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