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Account Manager / Administrator

United Kingdom, Hornchurch 30000.00 - 35000.00 GBP / Year · Job Posted August 01, 2025
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Job Description

We are seeking a dedicated and professional Account Manager / Administrator to join our client's dynamic team in Hornchurch, Essex. In this role, you will provide essential administrative support to internal and external sales teams, as well as suppliers, ensuring deals are approved and activated efficiently. Your primary goal will be to build and maintain customer satisfaction, taking pride in your role will be crucial to ensure continuity in reaching targets, SLAs, and maintaining in-house systems.

Job Responsibility

  • Inputting proposals onto our in-house system
  • Building and maintaining relationships with suppliers
  • Communicating with funders and customers
  • Obtaining information to submit credit stories to our funders
  • Negotiating rates with suppliers and funders
  • Communicating credit decisions to suppliers and customers
  • Completing lease documentation where required
  • Chasing suppliers for signed documentation
  • Processing completed lease documentation
  • Answering telephones proactively
  • Performing any other tasks as directed by the Line Manager

Requirements

  • Excellent communication and organisational skills
  • Strong ability and desire to be constantly challenged
  • Exceptional relationship skills to support external colleagues and customers
  • Experience in managing existing business relationships
  • Confident with an exceptional telephone manner
  • Strong negotiation and persuasion skills
  • A good team player
  • Experience in financial services would be beneficial

Nice to have

Experience in financial services would be beneficial

What we offer

  • 25 days holiday + Bank Holidays
  • Christmas closure
  • Annual & quarterly bonuses
  • Company pension scheme
  • Parking on site
  • Team building social events

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