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Responsible for providing strategic account management and financial sales leadership for an assigned portfolio of existing mid-market customers. Develop and manage overall account strategies for specific named account customers, including identification of incremental revenue opportunities and retention of embedded base services. Responsible for overall customer relationship management and customer satisfaction in addition to delivering annual customer revenue and retention objectives.
Job Responsibility:
Expand territories and spearhead sales of Comcast Business's innovative products and solutions into new markets
Acquire and manage a diverse range of commercial customers
Provide strategic account management and financial sales leadership for assigned portfolio of existing mid-market customers
Develop and manage overall account strategies for specific named account customers
Identify incremental revenue opportunities and retention of embedded base services
Responsible for overall customer relationship management and customer satisfaction
Deliver annual customer revenue and retention objectives
Requirements:
Bachelor's Degree
5-7 Years Relevant Work Experience
Customer Experience (CX)
Direct Selling
Customer Relationship Management (CRM)
Meet or exceed monthly sales quota
Renew customer contracts
Maintain regular account contact
Initiate and deliver proposed solutions
Maintain customer satisfaction
Manage cultivation, execution and delivery of sales and services
Collaborate with Sales, Finance and Operations leadership
Position and sell Comcast Business Class services across multiple organizational levels
Management of existing revenue, sales opportunities, quota, funnels and forecasts
Consistent exercise of independent judgment and discretion
Regular, consistent and punctual attendance
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary