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Account Manager- Health Policy

United Kingdom, London · Job Posted June 14, 2026
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Job Description

As an Account Manager working across our UK & International practices, you will play a central role in delivering high-quality client programmes across both domestic and global health policy environments. You will manage day-to-day account activity, lead project delivery and contribute strategic insight to clients navigating complex healthcare and policy challenges. This is a fast-paced and varied role. One week you could be supporting engagement around NHS reform or health system transformation in the UK; the next you may be helping deliver a global advocacy campaign or supporting stakeholder engagement at an international health summit. You will take increasing ownership of client relationships, manage project workstreams and help develop more junior members of the team.

Job Responsibility

  • Manage the day-to-day operations of client projects, ensuring work is delivered on time, on budget and to a consistently high standard across multiple concurrent programmes
  • Coordinate meetings, workshops, events and stakeholder engagement activities across UK and international programmes
  • Drive the development and review of high-quality client materials, including briefings, reports, stakeholder maps, policy analyses, messaging documents and engagement materials
  • Lead specific workstreams within larger client programmes, ensuring delivery aligns with overall strategic objectives
  • Build strong working relationships with clients and serve as a trusted day-to-day point of contact
  • Keep abreast of UK, European and global policy, political and healthcare developments, building strategic expertise to identify implications and opportunities for clients, and translate complex policy developments into clear, actionable recommendations
  • Coordinate and deliver timely policy intelligence and rapid alerts for internal teams and clients
  • Support the development of policy, public affairs and advocacy strategies, including stakeholder engagement plans and narrative development
  • Contribute to new business opportunities through research, insight generation, proposal development and pitch participation
  • Identify opportunities for organic account growth and make recommendations to senior colleagues
  • Support networking and relationship-building activities to generate market intelligence and business opportunities
  • Contribute to internal initiatives including diversity, equity and inclusion, wellbeing, knowledge sharing and learning programmes
  • Act as a positive role model within the team, supporting a collaborative, inclusive and high-performing culture
  • Delegate effectively to Account Executives and Senior Account Executives, providing oversight, coaching and quality assurance
  • Take ownership of your professional development and actively seek opportunities to broaden your expertise

Requirements

  • Experience in healthcare policy, public affairs or communications, ideally within a consultancy, agency, healthcare organisation or related environment
  • Knowledge of UK and/or international health policy and stakeholder landscapes
  • Strong research, analytical and written communication skills, with the ability to synthesise complex information into clear recommendations
  • Excellent project management and organisational skills, with the ability to manage multiple priorities simultaneously
  • Experience managing client relationships and delivering high-quality work in a fast-paced environment
  • Confidence working collaboratively across teams and supporting the development of junior colleagues
  • A proactive, solutions-focused mindset and strong attention to detail
  • Experience using AI-enabled tools to enhance efficiency, research and content development would be advantageous

Nice to have

Experience using AI-enabled tools to enhance efficiency, research and content development

What we offer

  • Generous annual leave
  • Contributory pension scheme
  • Enhanced parental leave
  • Life insurance
  • Employee Assistance Programme
  • Hybrid working policy
  • Health and wellbeing benefits
  • Learning and development platforms
  • Discretionary bonus scheme
  • Community and volunteering initiatives
  • Cycle to work scheme

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