Account Manager – Print, Door Drop

• Attending WIPs and client meetings, taking and influencing briefs, then cascading details to wider delivery teams
• Offering expert advice and technical input to help shape high-quality solutions
• Managing the full project cycle—from spec and brief through to invoicing and proof of delivery
• Coordinating critical path timelines and ensuring seamless execution
• Briefing suppliers, negotiating timings and costs, and selecting the right partners for each job
• Exploring alternative options and innovations to improve outcomes
• Producing detailed specifications and clear documentation for internal and external use
• Monitoring activity and logging all updates via the company’s systems
• Working closely with internal teams to support broader digital services where relevant
• Preparing presentations, reports, and supporting wider contractual account activity
• Attending meetings both on and off-site, and managing occasional out-of-hours press passing
• Collaborating with the Account Director and Senior Account Manager to identify and pursue new business opportunities
• Managing budgets and contributing to overall P&L performance
• Meeting and exceeding SLAs and KPIs
• Supporting audits, ensuring compliance, and gathering customer feedback to drive improvements

• Strong experience in print production across various formats
• Confident managing multiple campaigns and overlapping timelines
• A clear understanding of door-to-door services—covering profiling, execution and commercial models
• The ability to pull together competitor insights through internal tools and supplier networks
• Commercially minded with good numeracy and attention to detail
• Great under pressure and always organised, even when juggling priorities
• A technical print expert who’s confident press passing and quality checking
• Naturally professional, calm and solutions-focused
• A project management mindset, with a good eye for sales and opportunities
• Comfortable advising and influencing senior stakeholders
• Proficient in Microsoft Office, especially Excel (VLOOKUPs, formulas, filters)
• Experienced in troubleshooting and resolving production issues
• Background in client-facing roles, preferably within marketing, print or digital
• Track record of working within SLA- and KPI-driven contracts
• Previous experience in print buying, print production or marketing procurement is essential
• Flexibility to work in a hybrid model across the Manchester office and client site

Leadership or team management experience would be a bonus

Bonus