Account Manager – Existing Account Team ( Enterprise B2B SaaS)

• Own and manage a defined portfolio of existing accounts, driving revenue growth and retention
• Strategize and execute on renewals, upselling, cross-selling and expansion opportunities
• Engage with key stakeholders and decision-makers to understand business requirements and align company solutions to their goals
• Identify and act on opportunities to expand product adoption across new departments or use cases within customers' organizations
• Collaborate closely with Customer Success teams to monitor account health, reduce churn and drive increased usage and adoption
• Analyze data-driven insights to proactively manage account health, forecast pipeline and identify expansion trends
• Ensure consistent and clean pipeline maintenance with accurate forecasting and CRM updates

• 4–5 years of B2B SaaS account management, sales or expansion-related experience
• Proven success in driving renewals, upselling and cross-selling within existing accounts
• Strong understanding of value-based selling principles and the ability to articulate ROI
• Experience negotiating contracts and terms aligned with business outcomes
• Exceptional relationship-building and stakeholder management skills
• Skilled at identifying and capitalizing on latent demand within existing customer bases
• Analytical mindset to interpret and act upon account health and usage data effectively
• Excellent communication skills, both written and verbal, for engaging clients and internal teams
• Proficient in CRM tools like Salesforce and capable of maintaining clean, structured pipelines
• Self-driven and results-oriented with the ability to prioritize and multitask in a fast-paced environment

Experience in working within SaaS startup environments or with multiple product lines