Account Manager - Complex, Marriott Bonvoy

Marriott Bonvoy

Location:
Indonesia, Surabaya

Category:
Hospitality and Tourism

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Responsible for proactively soliciting and managing group/catering-related opportunities. Manages group/catering opportunities not handled by the Event Booking Center. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Ensures business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provide service to our customers in order to grow share of the account on behalf of the company.

Job Responsibility:

Proactively soliciting and managing group/catering-related opportunities
Actively up-sells each business opportunity to maximize revenue opportunity
Achieves personal and team related revenue goals
Ensures business is turned over properly and in a timely fashion for proper service delivery
Responsible for driving customer loyalty by delivering service excellence throughout each customer experience

Requirements:

High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
no work experience required

Additional Information:

Job Posted:
July 09, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Account Manager - Complex