Account Manager - Analyst, CVS Health

Account Manager - Analyst

CVS Health

Location:
United States, Work at Home

Category:
Sales

Contract Type:
Employment contract

Salary:

43888.00 - 76500.00 USD / Year

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Job Description:

As an Account Manager, you are considered the clients main point of contact and are responsible for overseeing all their day-to-day PBM operations. Account Managers act as the liaison between clients and cross-functional internal teams and are responsible for ensuring timely/successful delivery of client requests. Excellent communication skills are required to ensure we understand our client's needs and can build long-lasting, mutually beneficial relationships with our key business stakeholders.

Job Responsibility:

Overseeing all client day-to-day PBM operations
Acting as liaison between clients and cross-functional internal teams
Ensuring timely/successful delivery of client requests
Managing resolution status of routine to complex requests
Issue tracking and providing routine updates to clients
Driving practical & creative solutions
Engaging appropriate resources
Working within deadlines and client guarantees

Requirements:

1+ years of experience in a client services-based environment or previous account management experience
Excellent organizational skills
Excellent verbal and written interpersonal communication skills
Strong problem solving and critical thinking skills
Able to be on camera for meetings with reliable attendance
Bachelor's degree or Equivalent Experience required

Nice to have:

Prior Healthcare experience managing insurance, healthcare, or benefit accounts
Experience with Medicaid, Commercial, and/or Medicare Part D Plans

What we offer:

Affordable medical plan options
401(k) plan with matching company contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation and weight management programs
Confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs
Tuition assistance
Retiree medical access

Additional Information:

Job Posted:
October 26, 2025

Expiration:
October 30, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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