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Are you an empathetic professional who values helping families during meaningful moments? Join our team in Advanced Planning for a Jewish mortuary, where your work makes a difference every day.
Job Responsibility:
Serve as the primary point of contact for families planning ahead, providing compassionate guidance and support
Manage client accounts and ensure accurate documentation of advanced planning arrangements
Deliver presentations and communicate services clearly and professionally
Maintain exceptional customer service standards with a focus on longevity and relationship-building
Collaborate with internal teams to ensure seamless experience for families
Handle inquiries and provide solutions with sensitivity and empathy
Requirements:
Strong interpersonal and communication skills
Empathy and professionalism in working with families
Organized with attention to detail
Comfortable with in-person client interactions
Previous experience in customer service, account management, or funeral/mortuary services is a plus
Nice to have:
Previous experience in customer service, account management, or funeral/mortuary services is a plus
What we offer:
medical, vision, dental, and life and disability insurance