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We are looking for a passionate Account Management Team Lead to lead the local team and drive our business, developing, managing and growing our partner restaurants in Slovakia. It’s an exciting once-in-a-lifetime opportunity as you would work with very smart people around the world in order to establish the next generation of a truly global food delivery platform.
Job Responsibility:
Lead, motivate and coach the Account Management Team to achieve their goals
Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
Analyze key performance metrics to gain insights and improve customer performance
Forecast growth and evaluate the achievement of our business goals
Execute and refine our operational strategy, solve daily commercial and operational issues
Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans
Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)
Requirements:
5+ years of experience, preferably in Account Management, Consulting, Business Development, or similar roles
Excellent communication & written skills in English and Slovak
People manager: experience leading a team to achieve individual and shared goals in a client facing role
Solid analytical skills: ability to interpret and present data to generate insights and support decision-making
Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets
Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills
Ownership: ability proactively find solutions to business problems
Passion: drive to work with new technologies or with food tech
Excellent communicator: ability to effectively communicate with many stakeholders involved
Outstanding project manager: capable managing multiple projects, resources, priorities and time
What we offer:
Play a direct role in shaping the future of food delivery
Impact millions of customers and partners in 500+ cities across 45 countries
Work in fast-moving autonomous teams with some of the smartest people in the world
Accelerate your professional growth with unique career opportunities
Get a rewarding salary and stock option package that lets you focus on doing your best work
Enjoy the flexibility of working in a hybrid mode
Take care of your physical and mental health with our wellness perks