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We are looking for a high-impact Account Management Team Lead (Head of Function) in Bucharest, Romania to turn strategy into measurable commercial results - owning portfolio performance, strengthening execution discipline, and driving sustainable margin growth and merchant-funded expansion. You will translate country strategy into clear weekly execution, driving commercial outcomes through margin expansion and merchant-funded growth initiatives. By establishing strong operating cadence, disciplined performance management, and structured prioritization, you will ensure focus on the highest-impact opportunities. Working closely with Sales, Growth, Operations, and Central teams, you will strengthen ownership clarity and build a scalable Account Management system that eliminates ambiguity, reduces noise, and connects strategy directly to measurable results.
Job Responsibility:
Establishing and leading a clear operating cadence by running weekly team WBRs and monthly 1:1 performance reviews
Driving revenue growth and margin expansion through disciplined renegotiations, strong CRM pipeline management, and increased merchant participation in funded campaigns
Elevating commercial capability by coaching AMs on structured negotiation trade-offs
Building a scalable Account Management system by rebalancing portfolios, enforcing segment specialization, standardizing workflows, and implementing prioritization frameworks
Owning operational health as a growth enabler by monitoring and improving key merchant KPIs
Providing strong cross-functional and people leadership by coordinating closely with Sales, Growth, and Ops/Central teams, while hiring, developing, and retaining high-performing AM talent
Requirements:
4-7+ years of experience in Account Management, Merchant Success, or B2B commercial roles
1–3+ years leading a team and owning performance outcomes
Ability to run a portfolio like a business - prioritizing by ROI, segmenting accounts effectively, and allocating time where it drives the most impact
Strong commercial fundamentals, including confident negotiation skills, solid margin understanding, cost-share mechanics, and structured deal-making
Operate with discipline and structure, owning KPIs, maintaining excellent CRM hygiene, and building scalable processes
Comfortable working with data and dashboards, performing root-cause analysis, and turning insights into clear actions and focused coaching
Collaborate effectively across Sales, Growth, and Operations, creating clarity in ownership and driving execution through strong cross-functional alignment
What we offer:
Accelerate your professional growth with unique career opportunities
Enjoy a rewarding salary and stock options
Take care of your physical and mental health with our wellness perks
Celebrate 5 years at Bolt with a 1-month paid sabbatical
Connect with colleagues at annual company events and smaller team gatherings