Account Management Team Lead Job at BrightEdge (Chicago)

Account Management Team Lead

BrightEdge

Location:
United States , Chicago

Category:
Sales

Contract Type:
Not provided

Salary:

130000.00 - 180000.00 USD / Year

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Job Description:

As Team Lead for BrightEdge’s Digital account team, you will lead a small team within our larger Account Management department, focused on renewing contracts across our Digital portfolio, while also managing your own book of business as a Player-Coach. We're seeking someone with a proven track record of leading teams and managing renewal and expansion (upsell) processes. Experience in hiring and onboarding new hires, and continuous coaching will be pivotal. The team lead will initially train as a full Strategic Account Manager to learn the ropes before taking on team leadership.

Job Responsibility:

Showing value to BrightEdge customers through reporting and data via presentation decks
Managing the Account Management/Customer lifecycle with customer decision makers and internal stakeholders
Leading and managing the scaled renewal and upsell/expansion process across BrightEdge's enterprise book of business
Running forecasting and reporting cadences
Implementing renewal and upsell/expansion strategies tailored to different customer segments, including fast renewal motions, detailed renewal motions, expansion motions, and save strategies for red accounts
Building and leading a high-performing renewals team, ensuring operational excellence and cadence in execution
Collaborating closely with Customer Success teams to facilitate account transitions, planning, forecasting, and value delivery
Establishing and maintaining strong partnerships with key stakeholders, including customers, executive sponsors, and cross-functional teams

Requirements:

3+ years closing experience in a SaaS Account Management or New Sales position
1+ years experience as a renewal or sales team lead with demonstrated player coaching or leading/mentoring account managers
History of exceeding targets in both individual quota carrying and team lead positions (MRR preferred)
Lead generation experience
Strong presentation skills and credibility with decision makers
Excellent written and verbal communication skills, with ability to multi-task, prioritize and manage time effectively
Strong forecasting and operational rigor
Experience with Salesforce or managing sales cycles through a CRM
History of working in high-velocity sales environment with a monthly quota
Bachelor's degree required

What we offer:

Medical, dental, and vision insurance with multiple package options
15-23 days PTO depending on tenure plus 10 paid holidays
Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
Discounted gym membership and fitness benefits
No or low cost therapy and professional coaching sessions through Spring Health
4-6 weeks fully paid parental leave
Pet wellness and insurance plans to keep your furry family healthy

Additional Information:

Job Posted:
February 17, 2026

Employment Type:

Fulltime

Work Type:

On-site work

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