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The Account Management Specialist is responsible for strategically growing organizational development by driving base business expansion with clients. This individual will ensure continued service offering penetration and profitability of assigned clients through a proactive contact strategy, establishing rapport with clients by resolving questions regarding products, services or pricing to improve client satisfaction and increase profitability.
Job Responsibility:
Develop and manage relationships of an existing client base within designated territory to support execution of growth initiatives
Upsell service solutions to target accounts to ensure revenue growth by either upgrading current program and/or selling in new products
Document client visits with respect to risks, opportunity and relevant actions plans
Forecast sales activity and revenue achievement using sales automation/client management platform
Requirements:
1-3 years of proven experience in selling, marketing or supervisory/leadership experience preferred
Requires a bachelor's degree or equivalent experience
Strong organizational, time management and leadership skills are required
Ability to communicate effectively with clients, client's customers, and support staff
Capability to respond effectively to changing demands
Experience with and knowledge of all Microsoft Office applications