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Account Management Specialist

United States, Windsor · Job Posted February 19, 2026
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Job Description

The Account Management Specialist is responsible for strategically growing organizational development by driving base business expansion with clients. This individual will ensure continued service offering penetration and profitability of assigned clients through a proactive contact strategy, establishing rapport with clients by resolving questions regarding products, services or pricing to improve client satisfaction and increase profitability.

Job Responsibility

  • Develop and manage relationships of an existing client base within designated territory to support execution of growth initiatives
  • Upsell service solutions to target accounts to ensure revenue growth by either upgrading current program and/or selling in new products
  • Document client visits with respect to risks, opportunity and relevant actions plans
  • Forecast sales activity and revenue achievement using sales automation/client management platform

Requirements

  • 1-3 years of proven experience in selling, marketing or supervisory/leadership experience preferred
  • Requires a bachelor's degree or equivalent experience
  • Strong organizational, time management and leadership skills are required
  • Ability to communicate effectively with clients, client's customers, and support staff
  • Capability to respond effectively to changing demands
  • Experience with and knowledge of all Microsoft Office applications
  • Contract-managed service experience is desirable

Nice to have

Contract-managed service experience is desirable

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