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Account Management & Partner Support Intern

Manawa

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Location:
France, Paris

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

1000.00 EUR / Month

Job Description:

Manawa is the leading online booking platform for outdoor and adventure activities in France and Europe. Our mission? To make outdoor experiences accessible to as many people as possible, helping them create unforgettable memories. With a network of over 3,500 outdoor professionals and more than 10,000 activities worldwide, we have become the go-to platform for booking experiences such as scuba diving in Greece, canyoning in Ardèche, dog sledding in Quebec, or surfing in Biarritz. We are looking for an Account Management & Partner Support Intern to join our team in Paris and actively contribute to our growth.

Job Responsibility:

  • Partner Portfolio & Scheduling Management: Manage daily requests from international partners to optimize activity bookings
  • Update activity schedules and pricing
  • Enhance partner pages by updating content and adding photos
  • Payment & Administrative Document Follow-up: Ensure the tracking of partner invoices and payments in collaboration with regional managers
  • Verify and update legal documents for our partners
  • Customer Support & Booking Management: Handle incoming customer inquiries via email, chat, and phone
  • Manage bookings and ensure smooth service
  • Sourcing & Partner Network Development: Identify new professionals and add them to the CRM
  • Assist Regional Managers in reaching out to and onboarding the best professionals in the industry to join Manawa
  • Monthly Partner Newsletters: Write and prepare monthly newsletters under the direction of the Chief Commercial Officer

Requirements:

  • Strong interest in outdoor activities, digital platforms, and tourism
  • Fluent in French (native) or English (C2)
  • Curious, detail-oriented, and enjoy working in a team within an international environment
  • Strong writing skills and excellent interpersonal abilities
  • Comfortable with digital tools and enjoy interacting with partners and customers worldwide
  • Eager to learn

Nice to have:

Proficiency in both French and English is a plus

What we offer:

Bonus

Additional Information:

Job Posted:
December 10, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
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