Account Management - Industrial & Manufacturing

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. With a growth mindset at our core, we keep learning, make decisions starting from what matters most to our customers, and pursue excellence—creating innovative technology that impacts people around the world. Account Management provides proposals and guidance on services and solutions, and acts as the hub that connects internal and external resources to orchestrate collaboration. Through creating new opportunities and driving demand generation, we expand market share and accelerate digital transformation by translating industry and business scenarios into Microsoft solutions. In long-term relationships with assigned customers, we lead executive-level dialogues as a trusted advisor to CxO-level technical and business decision-makers, articulating strategic value. We also gather customer insights and, leveraging established architecture approaches, clarify the path and required resources to deliver on agreed commitments. Enterprise Commercial Organization The Enterprise Commercial organization partners mid- to long-term with enterprise customers—including our most strategic accounts—to lead business growth and transformation. This position sits within the Industrial & Manufacturing business group and will be responsible for 2–4 major customers in the discrete manufacturing segment. You will engage directly with customer executives such as the CEO/CIO/CTO/BDM to address global and enterprise-wide management and business challenges, and drive everything from shaping a transformation roadmap using Microsoft technology to proposing and executing it. By collaborating with internal specialist teams and partners, you will influence decision-making in large-scale accounts and lead transformations that create meaningful impact on industry and society—one of the key attractions of this role.