Account Management Graduate with Turkish, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
Bulgaria, Sofia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Account Management Graduate provides operational support to HPE customers for the delivery of contractual proactive support - related services based on HPE service offerings. They are responsible for clarifying customer needs and ensuring that they are met compared to the Service Level Agreement (SLA) defined in the Statement of Work and contribute to ensure customer satisfaction and loyalty.

Job Responsibility:

Responsible for developing and maintaining a strong relationship with designated customers
Conducts support planning and review meetings to ensure customer alignment and realized value
Is the technical reference for customers in planning and delivering proactive services together with the rest of the account team
Develops broad multi-technology expertise, and product & service portfolio knowledge
Owns the operational relationship with the customer
Provides consultative advice, collaboration, operational best practices sharing
Has a broad technical understanding of the customer’s business and IT environment
Communicating with customers on an ongoing basis on all aspects of the Service Delivery cycle

Requirements:

Recently graduated from a Bachelor’s or Master’s Degree or equivalent combination of education and experience
Strong communication skills
Good at relationship-building with a proactive mindset & attitude
Understanding of the main principles of Account Management
Business oriented with good analytical skills
Team player, with a good set of interpersonal skills
Can easily take on new knowledge and apply it to real life situations
Fluent in written and verbal English
Fluent in written and verbal Turkish

Nice to have:

Customer-facing skills
Excellent communication and presentation skills
Client relationship management skills
Problem Solving and Decision-Making skills
Team player, ability, and willingness to motivate and support other team members

What we offer:

Initial extensive onboarding to support you with adjusting into the role
Ongoing learning and development throughout the duration of the program
Be mentored by at a senior member of the team with whose help for you to grow into a true professional with valuable relationships and international working experience
Competitive salary and great benefits
Great work-life balance including hybrid working and Wellness Fridays initiative

Additional Information:

Job Posted:
July 03, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Account Management Graduate with Turkish