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Account Management Graduate with Turkish

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Hewlett Packard Enterprise

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Location:
Bulgaria , Sofia

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Account Management Graduate provides operational support to HPE customers for the delivery of contractual proactive support - related services based on HPE service offerings. They are responsible for clarifying customer needs and ensuring that they are met compared to the Service Level Agreement (SLA) defined in the Statement of Work and contribute to ensure customer satisfaction and loyalty.

Job Responsibility:

  • Responsible for developing and maintaining a strong relationship with designated customers
  • Conducts support planning and review meetings to ensure customer alignment and realized value
  • Is the technical reference for customers in planning and delivering proactive services together with the rest of the account team
  • Develops broad multi-technology expertise, and product & service portfolio knowledge
  • Owns the operational relationship with the customer
  • Provides consultative advice, collaboration, operational best practices sharing
  • Has a broad technical understanding of the customer’s business and IT environment
  • Communicating with customers on an ongoing basis on all aspects of the Service Delivery cycle

Requirements:

  • Recently graduated from a Bachelor’s or Master’s Degree or equivalent combination of education and experience
  • Strong communication skills
  • Good at relationship-building with a proactive mindset & attitude
  • Understanding of the main principles of Account Management
  • Business oriented with good analytical skills
  • Team player, with a good set of interpersonal skills
  • Can easily take on new knowledge and apply it to real life situations
  • Fluent in written and verbal English
  • Fluent in written and verbal Turkish

Nice to have:

  • Customer-facing skills
  • Excellent communication and presentation skills
  • Client relationship management skills
  • Problem Solving and Decision-Making skills
  • Team player, ability, and willingness to motivate and support other team members
What we offer:
  • Initial extensive onboarding to support you with adjusting into the role
  • Ongoing learning and development throughout the duration of the program
  • Be mentored by at a senior member of the team with whose help for you to grow into a true professional with valuable relationships and international working experience
  • Competitive salary and great benefits
  • Great work-life balance including hybrid working and Wellness Fridays initiative

Additional Information:

Job Posted:
July 03, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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