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Account Management Graduate with German

https://www.hpe.com/ Logo

Hewlett Packard Enterprise

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Location:
Bulgaria , Sofia

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Account Management Graduate provides operational support to HPE customers for the delivery of contractual proactive support - related services based on HPE service offerings. They are responsible for clarifying customer needs and ensuring that they are met compared to the Service Level Agreement (SLA) defined in the Statement of Work and contribute to ensure customer satisfaction and loyalty.

Job Responsibility:

  • Responsible for developing and maintaining a strong relationship with designated customers
  • Conducts support planning and review meetings to ensure customer alignment and realized value
  • Is the technical reference for customers in planning and delivering proactive services together with the rest of the account team
  • Develops broad multi-technology expertise, and product & service portfolio knowledge
  • Owns the operational relationship with the customer
  • Provides consultative advice, collaboration, operational best practices sharing
  • Has a broad technical understanding of the customer’s business and IT environment
  • Communicating with customers on an ongoing basis on all aspects of the Service Delivery cycle

Requirements:

  • Recently graduated from a Bachelor’s or Master’s Degree or equivalent combination of education and experience
  • Strong communication skills
  • Good at relationship-building with a proactive mindset & attitude
  • Understanding of the main principles of Account Management
  • Business oriented with good analytical skills
  • Team player, with a good set of interpersonal skills
  • Can easily take on new knowledge and apply it to real life situations
  • Fluent in written and verbal English
  • Fluent in written and verbal German

Nice to have:

  • Customer-facing skills
  • Excellent communication and presentation skills
  • Client relationship management skills
  • Problem Solving and Decision-Making skills
  • Team player, ability, and willingness to motivate and support other team members
What we offer:
  • Initial extensive onboarding
  • Ongoing learning and development throughout the duration of the program
  • Mentorship by a senior member of the team
  • Competitive salary and great benefits
  • Great work-life balance including hybrid working and Wellness Fridays initiative
  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment

Additional Information:

Job Posted:
February 16, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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