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The Account Management Executive is responsible for managing and coordinating account service activities as the primary customer contact for retention of national accounts. May also work with new sales. Typical group size is 5,000 eligible or enrolled subscribers.
Job Responsibility:
Defines and oversees the execution of account management and retention strategy for a defined book of accounts
Identifies opportunities for penetration sales
Supports pursuit of new business opportunities either directly with a broker/consultant or potential client, or through a team approach with field office sales staff
Provides support for field sales staff with request for proposal (RFP) responses, proposals, client presentations, and underwriting coordination on new business sales opportunities
Develops business relationships with brokers, consultants, and key decision makers in order to meet or exceed new and renewal sales targets
Manages the annual renewal process for accounts, including underwriting negotiation, preparation of renewal analysis, and client presentations
Coordinates and controls new business implementation activities
Works directly with sales and account management teams to assure that all aspects of account service run smoothly
Travels to customer sites or other offsite locations as necessary
Requirements:
Requires a BA/BS and a minimum of 5 years of experience in account management or sales
or any combination of education and experience which would provide an equivalent background
Sales license required or the ability to obtain within 60 days of hire