Account Handler, Lawes Consulting Group

Lawes Consulting Group

Location:
United Kingdom, Southampton

Category:
Insurance

Contract Type:
Employment contract

Salary:

27000.00 - 32000.00 GBP / Year

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Job Description:

The position is a full time role within our Village Hall Team which will mainly involve communicating with our charity clients and insurers by telephone, email and letter about new and existing policies and any claims that arise. From time to time there may be the opportunity to visit clients face to face, as well as representing the company at charity conferences and workshops.

Job Responsibility:

Communicating with charity clients and insurers by telephone, email and letter about new and existing policies and any claims that arise
Visiting clients face to face
Representing the company at charity conferences and workshops
Some admin type work and general office duties

Requirements:

Has at least 1 year within commercial insurance
Has a confident telephone manner
Has good literacy and numeracy skills with good attention to detail
A strong customer focus with a friendly and approachable attitude
Is able to use own initiative but work as part of a team
Exemplary customer service is our priority

What we offer:

22 days holiday increasing to 25 days after 5 full years with the company, plus bank holidays
Free parking
A welcoming and friendly office environment with a relaxed dress code
Hybrid working once full training has been undertaken and signed off
Workplace Pension scheme
Professional CII qualifications, if desired
Regular training, personal development and structured CPD sessions
Employee Assistance Programme
No weekends

Additional Information:

Job Posted:
March 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Account Handler