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Account Handler/Executive

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The Delta Group

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Location:
United Kingdom , Melksham

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Working within a team servicing major Retail accounts, you will manage and respond to day-to-day enquiries. This will involve assisting the team with managing retail promotions, raising estimates and booking in work with production, proof-reading and checking files before they go to print. This role is very much about building strong relationships with clients. The successful candidate will be capable of taking effective written and verbal briefs and working with all departments, including our large creative design studio.

Job Responsibility:

  • Manage and respond to day-to-day enquiries
  • Assist the team with managing retail promotions
  • Raise estimates and book in work with production
  • Proof-read and check files before they go to print
  • Build strong relationships with clients
  • Take effective written and verbal briefs
  • Work with all departments including creative design studio

Requirements:

  • Good communication skills, strong organisational abilities, and excellent time-management
  • Previous experience in account management
  • Knowledge of print management/ POS would be advantageous but is not essential
  • Ability to react to challenging client requests or escalating requirements as needed and juggle multiple account management projects at a time, whilst maintain sharp attention to detail
  • Good working levels of Windows and Excel are essential
  • Experience of Tharstern would be useful however full training will be provided to the right candidate

Nice to have:

  • Knowledge of print management/POS
  • Experience of Tharstern
What we offer:
  • Friendly working environment
  • 26 days annual holidays + 8 Public/Bank holidays
  • Company contributory pension scheme after 3 months
  • Death in Service Benefit available subject to Company pension sign-up
  • Employee Assistance Scheme
  • Staff retail discount scheme

Additional Information:

Job Posted:
April 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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