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The Delta Group Logo The Delta Group · Customer Service

Account Handler/Executive

United Kingdom, Melksham · Job Posted June 29, 2026
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Job Description

The Delta Group is a major visual communications group specialising in the design, print and fulfilment of promotional marketing materials for Retail and FMCG sectors. We are a client focused company dedicated to delivering results on time and to budget. We provide an end-to-end service which starts with the design of powerful visual communications and our full in-house production facilities deliver the finished product to our clients quickly and cost effectively. Our aim is to innovate, progress and evolve our clients' marketing campaigns to give stand-out in a crowded market. We are seeking a confident and enthusiastic Account Handler.

Job Responsibility

  • Working within a team servicing major Retail accounts, you will manage and respond to day-to-day enquiries
  • This will involve assisting the team with managing retail promotions, raising estimates and booking in work with production, proof-reading and checking files before they go to print
  • This role is very much about building strong relationships with clients
  • The successful candidate will be capable of taking effective written and verbal briefs and working with all departments, including our large creative design studio

Requirements

  • Good communication skills, strong organisational abilities, and excellent time-management
  • Previous experience in account management
  • Knowledge of print management/ POS would be advantageous but is not essential
  • Ability to react to challenging client requests or escalating requirements as needed and juggle multiple account management projects at a time, whilst maintain sharp attention to detail
  • Good working levels of Windows and Excel are essential
  • Experience of Tharstern would be useful however full training will be provided to the right candidate

Nice to have

  • Knowledge of print management/ POS
  • Experience of Tharstern

What we offer

  • Friendly working environment
  • 26 days annual holidays + 8 Public/Bank holidays
  • Company contributory pension scheme after 3 months
  • Death in Service Benefit available subject to Company pension sign-up
  • Employee Assistance Scheme
  • Staff retail discount scheme
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