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We are working with a leading insurance broker who, due to growth, has an opportunity for an Account Handler – Science & Tech to join their Oxford-based team. This role is ideal for someone with experience handling clients in the science & technology sector, although we may also consider a commercial account handler looking to transition into this specialised market. This is an excellent opportunity to manage a robust client portfolio, develop technical expertise, and progress towards a future Account Executive role.
Job Responsibility:
Manage a portfolio of science & technology clients, acting as their primary point of contact
Oversee renewals, policy administration, endorsements, and cancellations
Ensure compliance with FCA regulations, Consumer Duty obligations, and internal standards
Identify opportunities to enhance client coverage and mitigate risk
Support and mentor junior colleagues, collaborating across teams to meet client needs
Maintain up-to-date industry knowledge, liaise with insurers, and negotiate terms that benefit clients
Handle client communications and inquiries efficiently
Prepare and process policy documentation, renewals, and endorsements using Acturis
Conduct compliance checks and maintain accurate, audit-ready records
Collaborate with colleagues to deliver tailored insurance solutions
Stay updated on market trends, insurer relationships, and developments in the science & tech sector
Requirements:
Experience within the science & technology insurance sector essential
Commercial account handling experience considered if willing to transition into science & tech
Strong client-focused communication and service skills
Excellent organisation, time management, and decision-making abilities
Collaborative, supportive, and capable of mentoring junior colleagues
Proficient in Acturis or similar insurance platforms
CII or ACII qualification desirable, or willingness to work towards it with full business support