CrawlJobs Logo

Account Handler – Commercially Connected Personal Lines

bbrown.com Logo

Brown & Brown UK

Location Icon

Location:
Ireland , Cork City

Category Icon
Category:
Insurance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a proactive and detail-oriented Account Handler to join our CCPL team. This is an exciting opportunity to support our commercially connected customers with personal lines insurance advice and service that truly adds value. As a niche team operating at the intersection of personal and commercial insurance, the CCPL team offers a unique environment to deepen your expertise making it an ideal stepping stone for those aspiring to move into a future career in commercial insurance. You will work closely with the Commercial Account Directors and Executives, acting as a key point of contact for personal lines matters, and providing trusted guidance and timely solutions that protect what matters most to our customers.

Job Responsibility:

  • Deliver exceptional service to commercially connected personal lines customers with professionalism, empathy, and efficiency
  • Understand customer needs thoroughly through active listening and informed discussions
  • Carry out robust due diligence on customer risks and identify suitable market options and cover solutions
  • Ensure all work aligns with internal process steps, compliance standards, and technical accuracy requirements
  • Collaborate effectively with Commercial Account Directors & Executives to ensure seamless service and account retention
  • Maintain accurate and clear documentation and file notes in line with system protocols (e.g. Applied Relay)
  • Recognise and act appropriately in scenarios involving vulnerable customers, always prioritising fairness and customer protection
  • Act as a subject matter expert for personal lines within the CCPL team and participate in customer meetings when needed
  • Take responsibility for personal accuracy and learning from errors, asking questions when unsure, and escalating concerns promptly
  • Contribute positively to a team-focused, professional, and solution-oriented environment

Requirements:

  • CIP qualification preferred
  • 4+ years’ experience working within a personal lines function with a deep understanding of personal lines insurance products and processes
  • Experience getting cover for non-standard policies
  • Strong interpersonal and communication skills with a customer-first mindset
  • A high level of attention to detail and an investigative mindset
  • A collaborative team player who supports teammates and team leaders alike
  • Excellent time management, with commitment to reliability and productivity
  • Willingness to take initiative and help drive a positive team culture
  • Understanding of and compliance with fitness and probity standards and the Minimum Competency Code
What we offer:
  • A supportive and collaborative team culture
  • Remote working opportunities
  • Continuous professional development opportunities
  • Opportunity to make a real impact within a growing and dynamic business
  • Competitive salary and benefits package

Additional Information:

Job Posted:
March 09, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Icon
Brown & Brown UK - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Account Handler – Commercially Connected Personal Lines

New

Operations Manager

Thompson & Terry Recruitment are delighted to be working with a well-established...
Location
Location
United Kingdom , High Wycombe
Salary
Salary:
Not provided
thompsonandterry.co.uk Logo
THOMPSON & TERRY RECRUITMENT
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Operations, Supply Chain or a comparable leadership role, ideally within a product-based, B2B or FMCG environment
  • Strong people leadership skills, with experience coaching, developing and motivating teams
  • Hands-on knowledge of customer service, demand planning, inventory management and warehouse logistics
  • Experience working with ERP systems, ideally Microsoft Business Central or a similar platform
  • Strong analytical and reporting skills, with confidence working with data, KPIs and performance dashboards
  • Commercial awareness, including an understanding of cost control, working capital and margin impact
  • Excellent organisational skills with the ability to manage multiple priorities and drive accountability
  • A proactive, continuous improvement mindset with the confidence to challenge and implement better ways of working
  • Strong communication and stakeholder management skills, with the ability to work cross-functionally at all levels
Job Responsibility
Job Responsibility
  • Take full ownership of the UK Operations function
  • leading a cross-functional team across Customer Service, Demand Planning, Inventory Management and Warehouse Logistics
  • ensuring the smooth end-to-end flow of orders, stock and delivery
  • maintaining excellent service levels, operational efficiency and strong cost control
  • driving performance against core KPIs
  • improving operational processes
  • optimising inventory
  • enhancing reporting
  • supporting the business through continued growth and transformation
What we offer
What we offer
  • Company profit share or bonus
  • Fulltime
Read More
Arrow Right
New

Class I Ash Tanker Driver Tramping

Based at our sister company, OCO Technology Wretham, you will operate a Bulk Pow...
Location
Location
United Kingdom , Wretham
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A valid Class 1 (Category C+E) driving licence
  • A current Driver Qualification Card (DQC)
  • An up-to-date Driver Digital Tachograph Card
  • Previous experience operating a Bulk Powder Tanker would be an advantage, although full training will be provided for the right candidate
Job Responsibility
Job Responsibility
  • Operate a Bulk Powder tanker transporting material from Energy from Waste facilities to O.C.O Technology treatment plants in Wretham, Leeds, and Avonmouth, where Air Pollution Control residue (APCr) is processed into aggregate
  • Make periodic deliveries to our landfill site in Bishop’s Cleeve, near Cheltenham
  • Long-distance driving and regular overnight stays away from home
What we offer
What we offer
  • A supportive, inclusive, and fun team culture
  • Designed to empower you to work where and how you thrive, balancing productivity with lifestyle
  • Opportunities for career growth and development
  • Competitive salary and great benefits
  • A company that values your voice and ideas
  • Fulltime
Read More
Arrow Right
New

Complaints Handler

As a Complaints Handler at Ascot Lloyd, you will play a vital role in protecting...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience handling complaints within UK financial services
  • Strong understanding of FCA DISP requirements and complaint handling standards
  • Excellent written communication skills with a proven ability to explain complex matters clearly
  • Ability to remain impartial, resilient and calm when handling sensitive cases
  • Strong organisational skills and ownership mindset
  • Experience issuing Final Response Letters and dealing with the Financial Ombudsman Service
  • Familiarity with adviser suitability, file checking or investment platforms
  • Understanding of Consumer Duty and conduct risk
Job Responsibility
Job Responsibility
  • Receive, log and assess client complaints in line with the FCA definition of a complaint and internal policies
  • Conduct fair, thorough and impartial investigations, gathering evidence from advisers, files, systems and third parties
  • Identify opportunities for early resolution while ensuring outcomes are robust and defensible
  • Own complaints end‑to‑end, ensuring progress is proactive and deadlines are met
  • Draft high‑quality, understandable and empathetic written communications, including Acknowledgements, Holding responses, Final Response Letters (FRLs) issued within DISP timescales
  • Translate technical or regulatory matters into clear, jargon‑free explanations that clients can genuinely understand
  • Ensure all responses reflect Ascot Lloyd’s commitment to transparency, professionalism and respect
  • Handle complaints in accordance with FCA DISP rules, Consumer Duty expectations, Ascot Lloyd’s Complaints Handling Policy
  • Escalate emerging risks, potential breaches or systemic issues promptly
  • Support complaints referred to the Financial Ombudsman Service (FOS), including preparation of case files and responses
  • Fulltime
Read More
Arrow Right
New

Chef

We are looking for a passionate and skilled Chef to lead our kitchen, creating h...
Location
Location
United Kingdom , Portstewart
Salary
Salary:
10.85 - 15.00 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Previous experience as a chef or cook in a café, bistro, or fast-paced kitchen environment
  • Proven ability to create menus, manage costs, and work with seasonal produce
  • Ability to work quickly and cleanly under pressure
  • Food Hygiene Certificate preferred
  • Strong organizational skills and ability to train and motivate junior staff or volunteers
  • Passionate about food, friendly, and team-oriented
  • Right to work in the UK
  • Candidates must exceed the age of 18 years old for this job role due to the mature nature of some duties
Job Responsibility
Job Responsibility
  • Develop and execute creative, fresh, and seasonal cafe menus, including breakfast and lunch
  • Prepare and cook menu items to high quality standards
  • Ensure all dishes are prepared to spec and presented aesthetically to enhance customer experience
  • Monitor stock levels, manage inventory, and place orders with suppliers, while minimizing wastage
  • Maintain a spotless kitchen workspace and strictly adhere to food safety and hygiene regulations, aiming for a high sanitation rating
  • Collaborate with front-of-house staff to ensure efficient service and handle customer special requests or allergies
What we offer
What we offer
  • Friendly and creative work environment
  • Day shifts
  • 50% staff card to use on shift and with friends & family
  • Unlimited free hot drinks
  • Free cake on your birthday
  • Enhanced family friendly policies
  • Length of service recognition
  • Opportunities to grow your career
Read More
Arrow Right
New

Senior Pricing Analyst

Why Valvoline Global Operations? At Valvoline Global Operations, we’re proud to ...
Location
Location
United States , Lexington
Salary
Salary:
Not provided
valvolineglobal.com Logo
Valvoline Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • BS in Finance, Accounting, Management, or related field preferred
  • 5–8+ years of experience in pricing, financial analysis, or commercial analytics
  • Demonstrated ability to independently manage complex analytical work and business initiatives
  • Strong financial and business acumen, with clear understanding of pricing impacts on P&L performance
  • Advanced Excel skills required
  • experience with SQL, SAP, and BI tools (e.g., Power BI, Tableau) strongly preferred
  • Experience working with SalesForce, CPQ, PriceFX or other pricing software is strongly preferred
  • Experience with large datasets and data visualization techniques
  • Proven ability to influence cross-functional stakeholders and drive alignment
  • Strong communication skills with experience presenting to senior business leaders
Job Responsibility
Job Responsibility
  • Own pricing strategy, including price setting, adjustments, and governance
  • Lead pricing reviews and deliver data-driven recommendations
  • Guide execution through analysts and cross-functional partners
  • Conduct advanced analyses (elasticity, profitability, scenario modeling)
  • Integrate data sources to assess performance and identify trends and risks
  • Translate insights into actionable recommendations
  • Monitor market conditions, competitors, and customer trends
  • Recommend positioning adjustments to maintain advantage
  • Serve as a pricing insights resource
  • Advise Sales, Marketing, Finance, and Product teams on pricing
What we offer
What we offer
  • Health insurance plans (medical, dental, vision)
  • HSA and flexible spending accounts
  • 401(k)
  • Incentive opportunity
  • Life insurance
  • Short and long-term disability insurance
  • Paid vacation and holidays
  • Employee Assistance Program
  • Employee discounts
  • Tuition reimbursement
  • Fulltime
Read More
Arrow Right
New

Technical Training Manager

The Technical Training Manager will play a key role in supporting and developing...
Location
Location
United Kingdom , Macclesfield
Salary
Salary:
50000.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum 15 years’ experience within drainage maintenance, survey, and repair operations
  • Experience in business management and technical consultancy within the drainage industry
  • Training experience and recognised training qualifications
  • Excellent communication, presentation, and report writing skills
  • Strong organisational skills with the ability to manage a demanding workload
  • Strong people management and stakeholder engagement skills
  • Good working knowledge of Microsoft Office applications
  • Flexible approach to travel and working away from home when required
Job Responsibility
Job Responsibility
  • Provide technical and operational support to Metro Rod franchise offices across the UK
  • Deliver practical and classroom-based training to engineers and operational teams
  • Support training in areas including HPWJ, CCTV surveying, drain rehabilitation, drain replacement, tanker operations, and new installations
  • Promote and maintain best practice standards across all operational activities
  • Conduct audits and monitor compliance with health and safety legislation and operational procedures
  • Identify operational improvements and introduce new technologies, equipment, and techniques to the business
  • Support franchisees with quotations, technical guidance, and implementation of large-scale projects
  • Provide technical expertise to the Sales and Compliance teams on customer accounts and operational queries
  • Contribute technical content for marketing campaigns and business development activities
  • Assist with risk assessments, method statements, and SHEQ-related initiatives
What we offer
What we offer
  • 25 days annual leave – plus bank holidays
  • Royal London, Company Pension
  • Group Life Assurance
  • Additional Paid Leave / Special Leave
  • Cycle to Work Scheme
  • Company Events
  • Free Eye Tests / Subsidy for Glasses
  • Free Standard Parking
  • Employee Assistance Programme
  • Occupational Health Support
  • Fulltime
Read More
Arrow Right
New

HR intern

We are seeking a motivated and detail-oriented HR Intern to support a range of H...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
valvolineglobal.com Logo
Valvoline Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Strong communication skills, both written and verbal
  • Excellent organizational and time management abilities
  • Demonstrated ability to manage tasks and contribute to project delivery
  • Proactive mindset with a strong drive for results
  • Ability to collaborate effectively with a variety of stakeholders
  • Attention to detail and problem-solving skills
  • Proficiency in Microsoft Office (Excel, PowerPoint, Word)
  • Familiarity with SharePoint or similar collaboration/document management systems
  • Comfortable working with data and digital tools
  • Currently pursuing or recently completed a degree in Human Resources, Business, Psychology, or a related field
Job Responsibility
Job Responsibility
  • Support the planning, coordination, and execution of HR projects across areas such as talent management, employee engagement, and process improvement
  • Track project progress, timelines, and deliverables, ensuring milestones are met
  • Assist in preparing presentations, reports, and communications for internal stakeholders
  • Organize and maintain project documentation and HR records using tools such as SharePoint
  • Coordinate meetings, workshops, and stakeholder updates
  • Conduct research and data analysis to support HR initiatives and decision-making
  • Collaborate with cross-functional teams to ensure alignment and effective delivery of projects
  • Identify opportunities to improve processes and contribute ideas for enhancing HR operations
  • Fulltime
Read More
Arrow Right
New

Deputy Sales Manager

From humble beginnings on the shop floor to becoming a world-renowned bookmaker,...
Location
Location
United Kingdom , Penzance
Salary
Salary:
13.02 GBP / Hour
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Be 18+ and have the right to work in the UK
  • Must be able to work evenings, weekends, and public holidays
  • Outstanding customer service skills and the ability to engage all customers
  • A passion for sports, betting and gaming is beneficial but not essential
  • An eagerness to learn, develop and flourish within the Betfred family
Job Responsibility
Job Responsibility
  • Processing customers’ bets in a timely and attentive manner
  • Attending to all customer queries quickly and knowledgeably
  • Engaging customers with expert knowledge of our products and promotions
  • Supporting key promotional events throughout the sporting calendar
  • Maintaining a well-presented environment which customers love to be a part of
  • Being a team player – collaboration is key to improving the customer experience
  • Handling cash transactions with the upmost care and accuracy
  • Following our Think 25 policy and adhering to our age verification processes
What we offer
What we offer
  • A competitive rate of pay and pension contribution
  • Generous discretionary bonus schemes, incentives and competitions
  • An annual leave entitlement that increases with your length of service
  • Access to an online GP 24/7, 365 days a year for you and your immediate family
  • Employee wellbeing support through our Employee Assistance Programme
  • Enhanced Maternity & Paternity pay
  • Long service recognition
  • Access to a pay day savings scheme, financial coach and up to 40% of your earned wage ahead of payday, through Wagestream
  • Fulltime
Read More
Arrow Right