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Account Expert, Business

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States, Irving, TX

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Category:
Sales

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Contract Type:
Employment contract

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Salary:

52200.00 - 94300.00 USD / Year

Job Description:

As an Inside Sales Representative in the T-Mobile for Business Channel, you will play a crucial role in marketing our company's portfolio of business products and services to existing. This is a true hunter role! We're looking for results-oriented, persistent, outstanding sales professionals to bring our products and services to underserved customers. Your primary focus will be mining and growing existing accounts. Through account management and solutions-based selling, you will analyze customer needs to identify and customize wireless voice, data products and services to maintain and grow accounts. This role will meet and exceed monthly sales quota objectives by successfully growing accounts within an assigned account base. You are accountable for a high volume of activity through customer calls, emails, appointments, and funnel management as part of your assigned accounts. You would be a great fit for our team if you like to combine your superior listening and communication skills and outgoing personality to build instant customer rapport to achieve your sales targets!

Job Responsibility:

  • Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments
  • Perform research to understand customer’s unique needs, key contacts, and potential business opportunities
  • Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with
  • Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services

Requirements:

  • High School Diploma
  • 2 years Outbound Call Center or a related sales position
  • 2 years Experience in customer service, sales, and/or retention
  • Organization
  • Task management
  • Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings
  • Proficiency with salesforce.com
  • Communication
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings
  • Proficiency with salesforce.com
What we offer:
  • medical, dental and vision insurance
  • flexible spending account
  • 401(k)
  • employee stock grants
  • employee stock purchase plan
  • paid time off
  • up to 12 paid holidays
  • paid parental and family leave
  • family building benefits
  • back-up care
  • enhanced family support
  • childcare subsidy
  • tuition assistance
  • college coaching
  • short- and long-term disability
  • voluntary AD&D coverage
  • voluntary accident coverage
  • voluntary life insurance
  • voluntary disability insurance
  • voluntary long-term care insurance
  • mobile service & home internet discounts
  • pet insurance
  • access to commuter and transit programs

Additional Information:

Job Posted:
April 05, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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