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Account Expert, Business

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Overland Park

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Category:

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Contract Type:
Not provided

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Salary:

56900.00 - 102600.00 USD / Year

Job Description:

As an Inside Sales Representative in the T-Mobile for Business Channel, you will play a meaningful role in marketing our company's portfolio of business products and services to existing. This is a true hunter role! We're looking for driven, persistent, outstanding sales professionals to bring our products and services to underserved customers. Your primary focus will be mining and growing existing accounts. Through account management and solutions-based selling, you will analyze customer needs to identify and customize wireless voice, data products and services to maintain and grow accounts. This role will meet and exceed monthly sales quota objectives by successfully growing accounts within an assigned account base. You are accountable for a high volume of activity through customer calls, emails, appointments, and funnel management as part of your assigned accounts.

Job Responsibility:

  • Daily customer communication and follow-up using various tools to complete outbound/inbound phone calls, emails, on-line meetings/appointments
  • Perform research to understand customer’s unique needs, key contacts, and potential business opportunities. Using research, select appropriate product/service information messaging to meet the needs of individual customers
  • Facilitate the entire sales process from the initiation of the original call to proposal, through finalization of an order for each customer you speak with
  • Attend all required product and service training to ensure you have an in-depth knowledge of features and benefits of T-Mobile products and services
  • Meet and exceed monthly sales quota objectives by successfully growing accounts within an assigned account base

Requirements:

  • High School Diploma
  • 2 years Outbound Call Center or a related sales position
  • 2 years Experience in customer service, sales, and/or retention (Preferred)
  • Organization Candidate needs to be able to demonstrate efficient organization skills, the ability to prioritize and respond to incoming activity/tasks with a speed and accuracy
  • Task management ability to work well in a dynamic, constantly evolving environment that requires a high degree of multi-tasking
  • At least 18 years of age
  • Legally authorized to work in the United States

Nice to have:

  • Customer Relations, Outreach, LinkedIn, ZoomInfo, Outlook, WebEx Meetings
  • Proficiency with salesforce.com. Enter and update Activities/Events
  • appointments, calls, sales opportunities, contacts to ensure accurate reporting on a timely basis
What we offer:
  • Competitive base salary and compensation package
  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off and up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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