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T-Mobile Logo T-Mobile · Sales

Account Expert, Business

United States, Denver 56900.00 - 102600.00 USD / Year · Job Posted February 13, 2026
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Job Description

This role supports business growth by marketing a diverse portfolio of wireless voice and data products to existing and new customers. It involves managing accounts through solutions-based selling to analyze customer needs and identify sales opportunities. The role requires acquiring accounts within an assigned geographic territory to meet and exceed monthly sales quotas. Success is measured by account growth, customer acquisition, and achievement of sales targets. The work impacts the organization by expanding the customer base and enhancing service delivery to business clients.

Job Responsibility

  • Engage in daily customer communication to complete outbound and inbound calls, emails, and online meetings for account management
  • Conduct research to understand customer needs and identify potential business opportunities for tailored product messaging
  • Manage the sales process from initial contact through proposal and order finalization to secure new and expanded accounts
  • Participate in required product and service training to maintain up-to-date knowledge of wireless offerings
  • Also responsible for other duties/projects as assigned by business management as needed

Requirements

  • High School Diploma/GED
  • 2 years inside, outside, retail, or similar sales position (Preferred)
  • 1-2 years experience in customer service, sales and/or retention (Preferred)
  • Excellent communication and interpersonal skills
  • Strong written and verbal communication abilities
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks and priorities effectively
  • Self-motivated with a results-driven mindset
  • Ability to work independently and as part of a team
  • Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook)
  • At least 18 years of age
  • Legally authorized to work in the United States

What we offer

  • Annual stock grant
  • Employee stock purchase plan
  • 401(k)
  • Access to free, year-round money coaches
  • Medical, dental and vision insurance
  • Flexible spending account
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
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