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Account Executive

https://www.pagerduty.com Logo

PagerDuty

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Location:
United States , San Francisco

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Category:
Sales

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

PagerDuty is seeking Account Executives for future sales opportunities in San Francisco. The role involves expanding opportunities within existing high-value accounts and driving new customer acquisition. The company operates a hybrid work model.

Job Responsibility:

  • Demonstrate the unique value of products and services to new and existing customers
  • Balance time between growing existing accounts and prospecting for new business
  • Identify new revenue opportunities within current accounts
  • Develop and execute strategies to win new accounts
  • Craft tailored outreach to key decision-makers
  • Develop and execute strategic plans to expand accounts
  • Stay aligned with customer objectives and business needs
  • Leverage competitive intelligence and industry trends
  • Establish and maintain strong, authentic relationships with clients
  • Negotiate positive outcomes
  • Conduct high-level conversations with senior executives (VP+)
  • Lead discussions around new sales opportunities and expansions
  • Ensure thorough and accurate pipeline management
  • Prepare for meetings and presentations
  • Follow up on commitments and agreements
  • Utilize marketing, alliances, and BDR programs to uncover new logo opportunities
  • Proactively qualify prospects
  • Develop strategies to win new business
  • Create plans to convert leads into customers
  • Map out territory and account strategies
  • Work with internal resources to develop an effective sales approach
  • Use historical data and market insights to provide forecasts

Requirements:

  • Experience growing existing accounts and acquiring new business
  • Experience as an Account Executive
  • Understanding of nurturing long-term relationships and winning new business
  • Ability to thrive in a tech-forward environment
  • Passion for delivering impactful solutions
  • Ability to build lasting relationships while pursuing strategic growth
  • Experience with value selling
  • Ability to balance account expansion and new business prospecting
  • Ability to develop and execute strategic account plans
  • Ability to establish and maintain strong, authentic client relationships
  • Ability to negotiate positive outcomes
  • Ability to conduct high-level conversations with senior executives (VP+)
  • Experience with pipeline management
  • Experience with prospecting and new business development
  • Experience with territory and account strategy planning
  • Ability to provide accurate and actionable forecasts
What we offer:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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