Job Description:
Account Executive Are you enthusiastic about the energy transformation? Do you enjoy being in a client-facing position and proposing worldwide market analysis solutions to leading companies, utilities, banks, and investment funds in the energy industry? Aurora is seeking an Account Associate to join our Account Management team in Sydney. In this role, you'll drive sales and manage accounts for our energy market subscription and software services. We’re looking for someone with a strong commercial mindset, excellent communication skills, and a passion for Account Management. You’ll play a crucial role in client interactions and contribute to our growth in a dynamic, collaborative environment with opportunities for progression and innovation. Key Responsibilities You will develop a deep understanding of several strategically important accounts by building strong relationships across multiple touchpoints. You will maintain regular contact with key stakeholders, identify opportunities for growth, and proactively nurture new connections within the organisation to enhance collaboration and drive long-term value. You will reengage customers whose one-year deals are approaching renewal. You will drive account value growth by cross-selling and up-selling services regionally. You will provide exemplary customer service, ensuring that deliverables are met and seeking opportunities to maximise engagement at a senior level. You will leverage growth opportunities by closely tracking account milestones and activities to anticipate future needs and develop strategies to enhance account value through cross-selling Aurora's full-service portfolio. You will lead negotiations involving multiple stakeholders, ensuring alignment on objectives, managing differing interests, and guiding discussions to secure mutually beneficial agreements. You will maintain an opportunity pipeline using Salesforce CRM to track and report on opportunities and ongoing account plans. What we are looking for Required attributes: 1–2 years of technical or subscription sales experience- experience in customer success or account management is required. Demonstrated commercial acumen with a creative and intuitive approach to identifying impactful opportunities Calm and adaptable in high-pressure and uncertain situations Highly organized, persistent, and diligent Proactive and versatile in adapting to an evolving and fast-moving industry Strong ability to communicate and collaborate effectively with senior stakeholders, both within the private and public sector Excellent written, verbal, and interpersonal communication skills Proven success in team-oriented environments Passionate and curious about the energy transition Desirable attributes: Relevant Bachelor's or Master's degree in Business Experience in sales, business development, and client relationship management in energy-related subscription and SaaS solutions, including account management and customer success Experience with Salesforce or other CRM systems Previous professional exposure to energy economics, power markets and power networks What we offer HCF Private health insurance 25 days annual leave Novated car leasing Paid parental leave Specsavers corporate eyecare package Direct engagement with clients through Aurora conferences, workshops and webinars Access to the Aurora Academy, our training programme offering a range of opportunities to develop your skills within the responsibilities of your role and within the wider context of the industry. Access to our Employee Assistance Programme (EAP), offering a complete support network that offers expert advice and compassionate guidance 24/7/365, covering a wide range of personal and professional aspects The Company is committed to the principle that no employee or job applicant shall receive unfavourable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity/paternity. About Aurora Energy Research From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 1000 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, South Africa and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software. We are a diverse team of experts with vast energy, financial, and consulting backgrounds, covering power, hydrogen, carbon, and fossil commodities. With this, we provide data-driven intelligence to fuel strategic decisions in the global energy transformation. Apply Now Our Hiring Process Stage 2: 1st Stage Interview Stage 3: 2nd Stage Interview Stage 4: 3rd Stage Interview Stage 5: Offer Stage 1: Applied Stage 2: 1st Stage Interview Stage 3: 2nd Stage Interview Stage 4: 3rd Stage Interview Stage 5: Offer Stage 1: Applied Stage 2: 1st Stage Interview Stage 3: 2nd Stage Interview Stage 4: 3rd Stage Interview Stage 5: Offer 1 2 Looking for a different role or want to keep up with what's happening at Aurora? Register here for quarterly updates on job openings, graduate opportunities, and more! Register Your Interest Apply Now Department Commercial - Sales & Account Management Employment Type Permanent - Full Time Location Sydney, Australia Workplace type Hybrid Reporting To Commercial Manager Documents Download the Job Description
