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As a Mid-Market Account Manager, you are the CEO of your own book of business. Your mission is to drive growth and expand revenue within our existing customer base by acting as a trusted, strategic advisor. You will own a dedicated portfolio of mid-market accounts (under $750M in annual revenue), transforming them into long-term partners and champions for BlackLine. This is a role for a 'hunter' who excels at farming—someone who can nurture relationships to uncover and close new business opportunities.
Job Responsibility
Consistently achieve and exceed monthly sales targets and recurring revenue quotas by strategically managing your account pipeline
Develop and execute strategic sales plans to expand business within your accounts. You will be responsible for the entire sales cycle for add-ons, including selling new modules, additional users, upgrades, and renewals
Own the commercial relationship with clients post-sale, turning every interaction into an opportunity to strengthen the partnership and uncover new revenue streams
Proactively hunt for expansion opportunities within your accounts through regular client outreach, business reviews, and a deep understanding of their evolving needs and challenges (i.e., mergers, acquisitions, divestitures)
Work as a team with Customer Success Managers to build and maintain Client Roadmaps, demonstrating the ROI of BlackLine's solutions and creating a compelling business case for further investment
Meticulously maintain all account, contact, and opportunity information in our CRM system to ensure an accurate sales forecast and a clear view of all activities
Proactively identify and manage accounts at risk of cancellation, skillfully navigating objections and reinforcing value to secure the renewal
Collaborate closely with Implementations, Training, Support, and other teams to ensure your clients' expectations are met, creating a seamless experience that fosters loyalty and opens doors for future sales
Travel required, approx. 40%
Requirements
2+ years of experience in an Account Management or sales role where you were responsible for a quota, with a proven history of consistently meeting and exceeding it
A well-developed consultative selling style with the ability to act as a knowledgeable advisor, particularly when selling into the CFO's organization and Accounting/Finance departments
A people-oriented professional with exceptional relationship-building skills combined with the drive to find and close new business
A sharp business sense with the ability to understand a client's financial drivers, identify creative solutions to their problems, and translate that into commercial opportunities
Proven experience drafting, negotiating, and finalizing a variety of client contracts and documents
A strong results orientation with a dedicated client focus and the ability to thrive in a fast-paced, high-volume environment
Outstanding analytical, oral, and written communication skills
The ability to work independently to drive your own success while also being a strong collaborator in a team setting
BA/BS degree required
Nice to have
Accounting and/or BlackLine experience is a significant plus
What we offer
short-term and long-term incentive programs, based on eligibility