Account Executive

• Identify, contact, and meet potential and existing clients to understand their needs and grow the business
• Record and manage sales opportunities on the company's ERP system in accordance with SLAs
• Price solutions professionally and consistently in line with the approved pricing strategy, discount schemes, and profitability margins
• Co-design, execute, and adhere to the sales activities plan in alignment with the Sales Manager
• Negotiate and finalize contracts and LOAs with prospects and clients according to the company's guidelines
• Liaise with internal functions, including marketing (campaigns), operations (program delivery), and finance (pricing approvals), to ensure seamless execution
• Act as the main point of contact for clients, communicating their needs to internal teams (e.g., customized proposals, technical solutions, program reports) within agreed SLAs
• Ensure client experience meets the company's standards by strictly adhering to guidelines and processes
• Prepare, review, and proofread proposals, including RFPs, SOWs, and LOAs, ensuring alignment with client requirements
• Document and share all relevant client and program information with concerned parties and ensure the Program Information Sheet is sent within SLAs
• Proactively and professionally handle any client-related issues
• Assist in preparing sales-related reports for management and issue client reports upon request

• Bachelor’s degree in Business Administration or any relevant field from a reputable university
• 1–3 years of experience in sales
• Previous exposure to Learning & Development (L&D) is preferred
• Selling Skills (Hunting, Prospecting, Lead Generation, Presenting)
• CRM Usage and Forecasting
• Planning Sales Activities (Pipeline Management)
• Reporting and Data Analysis
• Negotiation Skills
• Ability to develop based on feedback and coaching

Previous exposure to Learning & Development (L&D) is preferred