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Account Executive

United Kingdom, London · Job Posted February 18, 2026
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Job Description

We’re looking for a high-energy Account Executive to help turn Heidi’s explosive product-led adoption into full-practice deployments across UK general practice. This isn’t your typical AE role. You’ll be joining at the inflection point of our PLS motion - where thousands of GPs are signing up organically, and the opportunity is to convert that individual usage into team-wide rollouts and paid plans. You’ll own the critical moment between product curiosity and practice-wide commitment.

Job Responsibility

  • Owning the full sales cycle from product-qualified leads (GPs who’ve signed up or used Heidi) through to conversion and onboarding
  • Running calls, emails, demos, and experiments to turn interest into committed adoption
  • Learning how to deeply understand GP workflows and pain points - from solo GPs to practice managers and PCNs - and tailoring your message accordingly
  • Getting your hands dirty with HubSpot, Notion, PostHog, and whatever else helps you track and improve conversion
  • Suggesting improvements to our sales and onboarding flow to make things smoother and faster
  • Partnering with product, clinical, and customer success teams to flag blockers and close feedback loops
  • Bringing hustle, energy, and ideas to every part of our growth motion

Requirements

  • Early in your sales/growth career but already showing high ownership and drive
  • Experience in sales development, inside sales, recruitment, customer success - or anything else involving people, persistence, and persuasion
  • Energised by a high-volume, high-velocity environment with some ambiguity
  • Learns fast, adapts quickly, and cares about the detail
  • Comfortable picking up the phone and handling objections
  • Wants to build something that matters - and is excited by the idea of changing how healthcare works

Nice to have

  • Have worked in health tech, or have familiarity with the UK GP landscape (whether in sales, ops, product, or even as a patient)
  • Have worked in a product-led company before and know how to navigate product-qualified leads (PQLs)
  • Have experience using HubSpot, PostHog, or similar tools

What we offer

  • Additional paid day off for your birthday and wellness days
  • A generous personal development budget of $500 per annum
  • Learn from some of the best engineers and creatives, joining a diverse team
  • Become an owner, with shares (equity) in the company, if Heidi wins, we all win
  • The rare chance to create a global impact as you immerse yourself in one of Australia’s leading healthtech startups
  • If you have an impact quickly, the opportunity to fast track your startup career

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