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Account Executive

https://www.pagerduty.com Logo

PagerDuty

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Location:
United States , New York

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Category:
Sales

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Contract Type:
Not provided

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Salary:

130000.00 - 154000.00 USD / Year
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Job Description:

PagerDuty is seeking an Account Executive (AE) to join our high-performing, customer-focused team! As an Account Executive, you will drive growth and expansion within an established customer portfolio, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. This is an exciting opportunity to shape the customer’s journey, close high-value deals, and accelerate PagerDuty’s growth in the enterprise market.

Job Responsibility:

  • Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities
  • Build and maintain trusted executive relationships through regular in-person engagement and consultative selling
  • Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning
  • Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI
  • Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities
  • Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework
  • Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention

Requirements:

  • 8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software
  • Proven success managing a quota in complex, long-cycle enterprise sales
  • Demonstrated experience selling to and influencing C-level executives
  • Proficiency with Salesforce (SFDC) for pipeline management and forecasting
  • Bachelor’s degree or equivalent experience

Nice to have:

  • Expertise applying MEDDICC and Command of the Message (COM) methodologies
  • Experience managing high-value accounts
  • Track record of success with multi-product sales and solution-based selling models
  • Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments
  • Strategic thinker with exceptional communication, negotiation, and relationship-building skills
What we offer:
  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity
  • ESPP (Employee Stock Purchase Program)
  • Retirement or pension plan
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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