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Account Executive - Manchester: £26,000-£27,000pa plus Performance Bonus & Benefits. Bibby Financial Services are growing, and we’re looking for an Account Executive to join our Manchester team. You’ll work in a supportive, collaborative environment, with the flexibility of hybrid working and clear opportunities to progress your career. If you enjoy building relationships, having proper conversations and bringing structure to something that could easily become messy; this one may be for you! At Bibby Financial Services (BFS), we’ve been helping small and medium-sized businesses thrive and grow since 1982. Working across 9 countries, we provide the funding and support that give our clients the confidence to take their next step, whether that’s expanding, innovating or breaking into new markets. We’re proud to be part of Bibby Line Group, a long-standing family business and one of the UK’s oldest independent companies
Job Responsibility
Ensuring the security & profitability of a portfolio of debtors through efficient and effective Sales Ledger management
Contacting debtors abiding by the confidentiality clauses of the client contract to provide them information regarding outstanding balances in their accounts
Determining whether contractual and non-contractual debts are not collectable based on a thorough understanding of the circumstances and historic precedents
Conducting thorough research on aged/ageing debt and determine which ones can be followed up by prioritising high-risk debtors/clients
Maintaining regular contact with the RM in relation to client contact to ensure seamless service
Identifying and escalating possible risks or opportunities associated with their client and debtor portfolio to AETL or other the relevant parties within the business
Collecting financial information from the client including PAYE, VAT, bank statements, Management accounts and aged creditors
Utilising AQ to accurately and promptly allocate cash based on a thorough understanding of the contractual debt, to the clients sales ledger including the transfer of cash through suspense when appropriate
Using a variety of methodologies to process complex schedules based on the type of debt ensuring that accurate and timely processing is captured on AQ
Ensuring that all relevant and important information is recorded within the appropriate client files
Requirements
Customer Service experience
Commercial risk awareness
Used to high volume calls & comfortable on the phone
Exceptionally high standards with meticulous attention to detail
What we offer
25 days’ holiday plus bank holidays, increasing with service, with buy/sell options
Hybrid working
Private healthcare for you and your family
Company pension scheme
Flexible benefits (gym membership, tech, health assessments and more)