Account Executive

• Develops strong personal and collaborative internal and external relationships to manage book of business to achieve customer satisfaction, revenue, membership, and earnings objectives
• Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention
• Delivering renewals, cross-sales, up-sales, and growing sales
• Determine concerns/barriers for retention of customers
• identify top concerns and review mitigation strategy with leadership
• Discuss and present solutions and partners with internal partners to enhance customer experience
• Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met
• Offers creative product and service solutions to address client’s evolving needs
• On an ongoing basis, monitors client’s product lines and services to ensure customer satisfaction
• Responsible for the financial performance for assigned portfolio including negotiations with Plan Sponsor and Producer in their book
• Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services
• Required to communicate with internal and external parties telephonically and/or in person
• May require travel to offsite locations for in-person meetings

• 3-5 years of relevant Healthcare Industry experience
• Multi-functional experience, e.g., underwriting, actuary, underwriting, network
• Professional Presentation experience
• Health & Life Insurance license

2+ years previous Account Management within the Health Insurance Industry

• Affordable medical plan options
• a 401(k) plan (including matching company contributions)
• an employee stock purchase plan
• No-cost programs for all colleagues including wellness screenings
• tobacco cessation and weight management programs
• confidential counseling and financial coaching
• Paid time off
• flexible work schedules
• family leave
• dependent care resources
• colleague assistance programs
• tuition assistance
• retiree medical access