Account Executive Job at CVS Health (Austin)

Job Description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Responsibility

Develops strong personal and collaborative internal and external relationships to manage book of business (including SG Self-funded business & Fully Insured business with small to mid-size employer groups) to achieve customer satisfaction, revenue, membership, and earnings objectives
Accountable for building and maintaining strong relationships with producers/brokers on a geographically-aligned book of business to ensure case renewal and retention
Responsibilities include delivering renewals, cross-sales, up-sales, and growing sales
Determine concerns/barriers for retention of customers
identify top concerns and review mitigation strategy with leadership
Discuss and present solutions and partners with internal partners to enhance customer experience
Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met
Offers creative product and service solutions to address client’s evolving needs
On an ongoing basis, monitors client’s product lines and services to ensure customer satisfaction
Responsible for the financial performance for assigned portfolio including negotiations with Plan Sponsor and Producer in their book
Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services
Required to communicate with internal and external parties telephonically and/or in person
May require travel to offsite locations for in-person meetings

Requirements

3-5 years of relevant industry experience
Multi-functional experience, e.g., underwriting, actuary, underwriting, network
Experience making formal presentations
Must have resident insurance license
Bachelor’s degree in business or related field, or comparable professional experience

What we offer

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

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