Account Executive Job at PagerDuty (Denver)

Account Executive

PagerDuty

Location:
United States , Denver

Category:
Sales

Contract Type:
Not provided

Salary:

130000.00 - 154000.00 USD / Year

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Job Description:

PagerDuty is seeking an Account Executive (AE) to join our dynamic, customer-focused team! As an Account Executive you will be responsible for driving growth, expansion, and revenue within established customers through upsell, cross-sell, and strategic account development. This critical and senior-level, quota-allocated role builds and sustains long-term relationships with C-level executives and decision-making stakeholders through weekly/monthly in-person engagement and consultative selling. This role will successfully drive Operations Cloud conversions and multi-product adoption by applying PagerDuty's Command of Message methodology, understanding customer financial priorities and budget cycles, and crafting cost-justified proposals that demonstrate high-value outcomes.

Job Responsibility:

Expand current customers and their current spend by quota allocation
identify and execute upsell and cross-sell opportunities across PagerDuty's product portfolio
Influence C-level leaders through weekly/monthly in-person meetings
build and maintain strategic relationships with decision-makers and economic buyers
Develop comprehensive account plans that identify growth opportunities, competitive threats, and expansion strategies
maintain a deep understanding of customers' business priorities and budget cycles
Drive adoption of Operations Cloud to deliver visible customer value and expand platform usage
Apply Command of Message methodology to articulate business value
develop compelling business cases that align PagerDuty solutions to customer strategic initiatives
Execute complex, multi-product sales motions
coordinate with Solution Consultants for technical validation and proof-of-concept engagements
Partner with Customer Success Managers to monitor account health, identify expansion signals, and proactively address risks
Maintain accurate forecasting in Salesforce
manage sales pipeline with disciplined qualification using MEDDICC framework
Work closely with Solution Consultants, Customer Success, Product Management, and Renewal Managers to ensure a seamless customer experience

Requirements:

8+ years of experience in enterprise B2B sales, account management, or expansion roles within SaaS or cloud software
Proven success managing a quota in complex, long-cycle enterprise sales
Demonstrated experience selling to and influencing C-level executives
Proficiency with Salesforce (SFDC) for pipeline management and forecasting
Bachelor’s degree or equivalent experience

Nice to have:

Expertise applying MEDDICC and Command of the Message (COM) methodologies
Experience managing high-value accounts
Track record of success with multi-product sales and solution-based selling models
Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments
Strategic thinker with exceptional communication, negotiation, and relationship-building skills

What we offer:

Competitive salary
Comprehensive benefits package
Flexible work arrangements
Company equity
ESPP (Employee Stock Purchase Program)
Retirement or pension plan
Generous paid vacation time
Paid holidays and sick leave
Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
Paid volunteer time off: 20 hours per year
Company-wide hack weeks
Mental wellness programs

Additional Information:

Job Posted:
March 13, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

PagerDuty - All Job Offers

Job Link Share:

Account Executive

PagerDuty

Location:
United States , Denver

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
March 13, 2026

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Job Description:

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Requirements:

Nice to have:

Additional Information:

Job Posted:March 13, 2026

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