Account Executive

• Complete administrative tasks in connection with site surveys, installs, signage, post installation changes, the setup of sites pre and post go live on the back-end system
• To communicate with colleagues via telephone and email regarding survey, installation, maintenance work schedules
• Attend some client meetings or site visits on occasion with or without the Key Account Manager depending on what is required
• Help to achieve team Account Management targets as set by the Management Team within the agreed time scale
• To proactively upskill and self-learn
• Identify and escalate opportunities for new sites
• Liaise daily with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist
• Adhoc administrative duties requested by the Key Account Managers in order to achieve a smooth and successful client experience characterised by excellent customer service

• Strong relationship building skills bespoke to the audience
• Excellent organisational, prioritisation and communication skills
• Possess excellent IT and communication skills both written and verbal
• Confidence in dealing with all levels of personnel both externally and internally
• Willingness to assume responsibilities and take ownership of tasks
• Ability to multi-task
• Apply attention to detail
• Aptitude to work both independently and as part of a team
• Experience in an administration support role
• Capacity to work under pressure as customer requests can often occur in an unpredictable manner
• Full UK Driving licence desirable

Full UK Driving licence