Account Executive, CVS Health

CVS Health

Location:
United States, Florida

Category:
Sales

Contract Type:
Employment contract

Salary:

46988.00 - 91014.00 USD / Year

Save Job

Apply Position

Job Description:

As an Account Executive, you will manage a book of business of Aetna Funding Advantage (AFA) and 51-100 Fully Insured, along with dental/vision. Account Executives act as the liaison between Brokers/GAs and cross-functional internal teams, and are responsible for ensuring timely/successful delivery of customer renewals, and helping manage timely support for broker/customer inquiries. Excellent communication skills are required to ensure we understand our customer's needs and are able to build long-lasting, mutually beneficial relationships with our key business stakeholders. Additionally, Account Executives are expected to demonstrate a high level of customer service through the execution of accuracy, responsiveness, reliability, and professionalism on all interactions. This will include managing the resolution status of routine to complex requests related to our customers' business requirements.

Job Responsibility:

Building and maintaining strong relationships with assigned brokers & book of business to ensure case renewal and retention
delivering & securing renewals and cross-selling dental & vision
determining concerns/barriers for retention of customers and reviewing mitigation strategy with leadership
presenting solutions and collaborating with internal partners to enhance broker/customer experience
critically thinking about complex situations to find optimal outcomes
collaborating with account team members and functional support areas on more complex product or service issues
engaging appropriate resources to drive issue resolution
working within deadlines and driving resolution in a timely manner
utilizing member-focused strategies to improve member experience and customer satisfaction
leading implementation of renewal by working with cross-functional internal teams, consultants and customer
reviewing and consultatively presenting customer reporting with meaningful analytics, trending and insightful recommendations
supporting operations and sales teams on ad hoc projects
communicating with internal and external parties telephonically or in person
traveling to offsite locations for meetings and training.

Requirements:

3-5 years of client relationship experience within the Heath Insurance Industry
excellent written and verbal communication skills
proficiency with Microsoft Office products (Word, Excel, PowerPoint, Teams)
health & Life Insurance license
medical, dental and pharmacy product experience.

Nice to have:

2+ years Account Management, Health Insurance Industry experience.

What we offer:

Affordable medical plan options
401(k) plan (including matching company contributions)
employee stock purchase plan
no-cost programs for wellness screenings, tobacco cessation, and weight management programs
confidential counseling
financial coaching
paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs
tuition assistance
retiree medical access.

Additional Information:

Job Posted:
May 29, 2025

Expiration:
June 25, 2025

Employment Type:

Fulltime

Work Type:

Remote work

View All Jobs In This Company

Job Link Share:

Account Executive