Account Executive

Plain is redefining customer support for the next generation of B2B companies. We’re building the fastest, most powerful platform to help companies move beyond reactive support and build true customer relationships. B2B customer support is undergoing a seismic shift. AI is transforming the way companies engage with customers, shifting support from a siloed function to a company-wide effort across Slack, Discord, and in-product experiences. The old way - slow, manual, and disconnected - no longer works. Some of the world’s most forward-thinking companies - like Cursor, Raycast, and Sanity - trust Plain to unify all customer interactions, enable faster team collaboration, and supercharge their workflows with AI. We’re a tight-knit team with offices in SF and London. This role is based in San Francisco with an expectation of 3 days a week in person. Because we work closely with our teammates in Europe, we start early (around 7am PT) - you’ll find quiet afternoons for heads-down work (and plenty of coffee in the morning). We’ve just had our biggest quarter yet, closing deals with some of the fastest-growing technology companies. The US is our largest market, and we’re expanding our GTM team to capture that momentum. You’ll be one of the first AEs on the ground in SF, reporting directly to our CEO. You’ll have a front-row seat in shaping both our revenue engine and our product roadmap, while building deep relationships with some of the most exciting tech companies out there.