Account Executive

Account Executive - Upsell

Phorest

Location:
United States

Category:
Sales

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Creative, commercially driven seller to grow existing accounts - spotting upsell opportunities, building trusted relationships, and turning adoption into revenue wins. You will join a group of highly motivated individuals, to help us grow Phorest faster. This is a quota-carrying individual contributor role focused on revenue expansion within our existing customer base. You’ll own a portfolio of accounts and drive upsell, cross-sell, and feature adoption through proactive, value-led sales conversations.

Job Responsibility:

Identify opportunities for feature expansion, upsells, and increased client value across your portfolio
Track client activity and success metrics to ensure customers are getting maximum value from Phorest Pay or subscription features
Own and deliver against quarterly and annual upsell and expansion targets
Encourage and support adoption of paid features such as Phorest Pay, Ads Manager, and other growth tools
Deliver clear, confident onboarding sessions and training that empower clients to use new features effectively
Drive measurable improvements in product adoption and usage across your client base
Build strong, trusted relationships with salon owners and managers through regular engagement and expert guidance
Act as a client advocate by gathering feedback and usage insights to inform internal teams
Provide structured reporting on client trends, feature usage, and opportunities to improve the overall product experience

Requirements:

2+ years’ experience in Sales or Account Management within a SaaS or technology environment
Proven track record of meeting or exceeding revenue, upsell, or expansion targets
Comfortable owning a commercial pipeline, forecasting opportunities, and closing deals within an existing customer base
Confident leading value-led sales conversations, negotiating, and influencing decision-makers
Strong relationship builder who can grow accounts and identify expansion opportunities through consultative selling
Experienced using CRM systems to manage accounts, track activity, and report on performance
Highly organised and proactive, able to manage multiple accounts while consistently driving revenue outcomes
Motivated by targets, growth, and commercial impact

What we offer:

Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
Bike to work scheme
Tax saver transport tickets
2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause
Enhanced Maternity and Paternity Benefits
Great learning environment and extensive development opportunities
Development programs
Access to many online resources including LinkedIn learning
3 moving days

Additional Information:

Job Posted:
February 04, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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