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ServiceTitan Logo ServiceTitan · Sales

Account executive strategic customer sales

United States 115300.00 - 123400.00 USD / Year · Job Posted February 13, 2026
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Job Description

As a Strategic Customer Sales (SCS) Account Executive, you will be responsible for managing the entire post-sales relationship for a designated list of Strategic Accounts. We ask that you have prior Enterprise SaaS sales experience, the ability to build relationships with Executives, work with diverse teams both externally and internally, and negotiate large/complex contracts. This is a quota carrying, remote position, with travel expectations. This role will report to the Manager of Strategic Customer Sales and SVP of Enterprise Sales.

Job Responsibility

  • Optimize outcomes of contract renewals and expand revenue via core platform expansions and adoption of ServiceTitan’s Pro Product modules within your designated book of Strategic Accounts
  • Become an expert on the value proposition of ServiceTitan’s core platform, Pro Products, and ancillary services
  • Build honest relationships and genuine partnership with existing Strategic Accounts
  • Work often with critical business partners across Finance, Success, Implementation, Operations, etc. to collaborate on, maintain, and execute on detailed account plans to drive maximum value creation for ServiceTitan’s largest clients
  • Work closely and collaboratively with Sales Engineers on complex requirements and integrations
  • Work with our Pro Development Representatives to source business for strategic accounts and with important clients
  • Track all activity in Salesforce and forecast business to Sales leadership

Requirements

  • 5+ years experience building & maintaining executive relationships, identifying and closing upsell & expansion opportunities, and negotiating complex, multi-million dollar contract renewals with high-quality Enterprise clients
  • Successful sales experience in a B2B SaaS environment with a proven track record of top performance and over achievement against quota
  • A professional, value-driven, and highly-creative approach to strategic sales that optimizes across a multitude of negotiating levers
  • The ability to balance strategic, long-term account plans with monthly, quarterly, and annual quota targets
  • Exceptional executive presence, including the ability to connect with diverse audiences and inspire action
  • Strong relationship-building and excellent written & verbal communications skills, fostering collaboration and trust with clients, team members, and key internal stakeholders
  • Proven ability to build rapport, take initiative, and collaborate with individuals from various departments to drive desired results
  • Passion for the home services industry
  • Ability to travel 15% - 20% of the time, regionally and nationally
  • Valid driver’s license and automobile insurance

What we offer

  • Flexible time off
  • Ample learning and development opportunities
  • Comprehensive onboarding program
  • Leadership training for Titans at all levels
  • Bonusly
  • Peer-nominated awards
  • Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
  • FSA and HSA
  • 401k match
  • Telehealth options including memberships to One Medical
  • Parental leave and support
  • Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
  • On demand maternity support through Maven Maternity
  • Free breast milk shipping through Maven Milk
  • Pet insurance
  • Legal advisory services
  • Financial planning tools
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