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As a Strategic Customer Sales (SCS) Account Executive, you will be responsible for managing the entire post-sales relationship for a designated list of Strategic Accounts. We ask that you have prior Enterprise SaaS sales experience, the ability to build relationships with Executives, work with diverse teams both externally and internally, and negotiate large/complex contracts. This is a quota carrying, remote position, with travel expectations. This role will report to the Manager of Strategic Customer Sales and SVP of Enterprise Sales.
Job Responsibility:
Optimize outcomes of contract renewals and expand revenue via core platform expansions and adoption of ServiceTitan’s Pro Product modules within your designated book of Strategic Accounts
Become an expert on the value proposition of ServiceTitan’s core platform, Pro Products, and ancillary services
Build honest relationships and genuine partnership with existing Strategic Accounts
Work often with critical business partners across Finance, Success, Implementation, Operations, etc. to collaborate on, maintain, and execute on detailed account plans to drive maximum value creation for ServiceTitan’s largest clients
Work closely and collaboratively with Sales Engineers on complex requirements and integrations
Work with our Pro Development Representatives to source business for strategic accounts and with important clients
Track all activity in Salesforce and forecast business to Sales leadership
Requirements:
5+ years experience building & maintaining executive relationships, identifying and closing upsell & expansion opportunities, and negotiating complex, multi-million dollar contract renewals with high-quality Enterprise clients
Successful sales experience in a B2B SaaS environment with a proven track record of top performance and over achievement against quota
A professional, value-driven, and highly-creative approach to strategic sales that optimizes across a multitude of negotiating levers
The ability to balance strategic, long-term account plans with monthly, quarterly, and annual quota targets
Exceptional executive presence, including the ability to connect with diverse audiences and inspire action
Strong relationship-building and excellent written & verbal communications skills, fostering collaboration and trust with clients, team members, and key internal stakeholders
Proven ability to build rapport, take initiative, and collaborate with individuals from various departments to drive desired results
Passion for the home services industry
Ability to travel 15% - 20% of the time, regionally and nationally
Valid driver’s license and automobile insurance
What we offer:
Flexible time off
Ample learning and development opportunities
Comprehensive onboarding program
Leadership training for Titans at all levels
Bonusly
Peer-nominated awards
Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents)
FSA and HSA
401k match
Telehealth options including memberships to One Medical
Parental leave and support
Up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement
On demand maternity support through Maven Maternity