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At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!
Job Responsibility:
Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries
Build and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectively
Perform accurate and efficient data entry, system navigation, and independent analysis to support account management
Engage in continuous training to maintain up-to-date product and service knowledge and meet quality standards
Meet or exceed productivity and sales goals through consistent performance monitoring and improvement
Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment
Also responsible for other duties/projects as assigned by business management as needed
Requirements:
High School Diploma/GED
2-4 years Experience selling within the Public Safety vertical
2-4 years Experience in the Public Safety industry
2-4 years Demonstrated track record of sales success in business sales (B2B)
2-4 years Experience in Wireless Industry/Telesales/Technical Sales
CRM and Microsoft Office Proficiency
Attention To Detail
Strong verbal and written communication skills
Ability to create and deliver compelling presentations
Strong problem-solving skills
Ability to analyze sales data
Strong Industry Knowledge of the public safety sector