Account Executive, Public Safety - Arizona Job at T-Mobile (Various)

Job Description

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Responsibility

Generate sales opportunities and exceed monthly sales, renewal, and churn targets by contacting leads and managing customer inquiries
Build and maintain customer relationships to identify up-sell and renewal opportunities while resolving account issues effectively
Perform accurate and efficient data entry, system navigation, and independent analysis to support account management
Engage in continuous training to maintain up-to-date product and service knowledge and meet quality standards
Meet or exceed productivity and sales goals through consistent performance monitoring and improvement
Demonstrate professional conduct by adhering to ethical standards and supporting an inclusive team environment
Also responsible for other duties/projects as assigned by business management as needed

Requirements

High School Diploma/GED (Required)
2-4 years Experience selling within the Public Safety vertical (Preferred)
2-4 years Experience in the Public Safety industry (Preferred)
2-4 years Demonstrated track record of sales success in business sales (B2B) (Preferred)
2-4 years Experience in Wireless Industry/Telesales/Technical Sales (Preferred)
CRM and Microsoft Office Proficiency in using CRM systems such as Salesforce to manage customer interactions and sales activities, along with strong skills in Microsoft Office products, especially Excel, for data analysis and reporting. (Required)
Attention To Detail Attention to detail is crucial for accurate data entry, preparing sales reports, and documenting customer interactions, ensuring high service standards and compliance. (Required)
Communication Strong verbal and written communication skills are crucial for customer interactions, presenting solutions, and team collaboration. Clear and persuasive communication builds customer relationships and closes sales. (Required)
Presentations Ability to create and deliver compelling presentations to potential and existing customers. This involves using visual aids and clear messaging to effectively convey the value of products and services. (Required)
Problem Solving Strong problem-solving skills are needed to address customer issues, find solutions to sales challenges, and improve processes. This includes critical thinking and the ability to make informed decisions quickly. (Required)
Sales Analysis Ability to analyze sales data to identify trends, measure performance, and develop strategies for growth using analytical tools and techniques. (Required)
Strong Industry Knowledge Deep understanding of the public safety sector, including the needs of law enforcement, fire departments, and emergency services, to tailor solutions to their unique requirements. (Required)
Collaborative Teamwork Effective collaboration with General Account Executives (GAEs), Sales Engineers (SEs), Sales Development Representatives (SDRs), Implementation Account Managers, and other stakeholders. This teamwork is essential for delivering comprehensive solutions and achieving sales goals. (Required)
At least 18 years of age
Legally authorized to work in the United States

What we offer

competitive base salary and compensation package
annual stock grant
employee stock purchase plan
401(k)
free, year-round money coaches
medical, dental and vision insurance
flexible spending account
paid time off
up to 12 paid holidays
paid parental and family leave
family building benefits
back-up care
enhanced family support
childcare subsidy
tuition assistance
college coaching
short- and long-term disability
voluntary AD&D coverage
voluntary accident coverage
voluntary life insurance
voluntary disability insurance
voluntary long-term care insurance
mobile service & home internet discounts
pet insurance
commuter and transit programs

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Account Executive, Public Safety - Arizona

Job Description

Job Responsibility

Requirements

What we offer

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