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We’re looking for someone passionate about driving Phorest’s growth in payments and helping salons, spas and medi-aesthetic clinics succeed. As a PhorestPay Account Executive, you’ll manage existing customer relationships and identify opportunities to expand adoption of the PhorestPay solution. You’ll guide salons and medi-spa clinics through adopting PhorestPay, clearly communicating the commercial value it brings and helping businesses unlock new revenue opportunities through payments. Working closely with teams across Customer Success (CSM), Pricing, Marketing, Finance, and Payments Operations, you’ll play an important role in expanding PhorestPay across the UK.
Job Responsibility
Proactively identify opportunities to increase adoption of the PhorestPay solution across our salon and medi-spa customer base, guiding businesses from initial interest through to successful setup and ongoing usage.
Act as a trusted advisor to salon and clinic owners, understanding their business needs and positioning PhorestPay as a payments solution that drives operational efficiency and revenue growth.
Build strong relationships with customers to uncover blockers, feedback, and opportunities, ensuring insights are captured and shared to inform future payments development.
Collaborate closely with internal stakeholders across CSM, Pricing, Marketing, Finance, and Payments Operations to maximise adoption opportunities and ensure a seamless customer experience.
Partner with the Customer Success (CSM) team to identify growth opportunities within existing accounts and drive increased value through Phorest’s payments ecosystem.
Develop strong knowledge of Phorest’s payments partners and apply a customer-first mindset to all commercial conversations.
Own forecasting and pipeline management, consistently working towards and achieving ARR growth targets through increased PhorestPay adoption.
Requirements
2+ years’ experience in Sales or Commercial Account Management within fintech, payments, SaaS, financial services or a technology-led commercial environment, with exposure to solution or consultative selling.
Strong commercial and numerical acumen, with the ability to understand revenue models, pricing structures, and the financial impact of payments products.
Experience owning pipeline, forecasting revenue, and achieving ARR targets within a structured sales environment.
Comfortable positioning payments or financial solutions and identifying opportunities to grow revenue within an existing customer base.
A credible relationship builder who can influence salon, spa or clinic owners through insight, trust, and value-led conversations.
Highly organised and proactive, comfortable collaborating cross-functionally in a fast-moving environment.
Proficient in G Suite tools (Docs, Sheets, Slides) and CRM systems to manage pipeline, reporting, and customer insights.
Motivated by targets, growth, and commercial impact, with an interest in the hair, beauty, and medi-spa industry and helping businesses succeed.
Relevant industry experience would be a plus.
Nice to have
Relevant industry experience
What we offer
Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Bike to work scheme
Tax saver transport tickets
2 weeks leave for Fertility Treatment, Pregnancy Loss and Menopause
Enhanced Maternity and Paternity Benefits
Learning environment and extensive development opportunities
Development programs
Access to many online resources including LinkedIn learning