Account Executive - PhorestPay Job at Phorest

Account Executive - PhorestPay

We’re looking for someone passionate about driving Phorest’s growth in payments ...

Location

United Kingdom; Ireland

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

2+ years’ experience in Sales or Commercial Account Management within fintech, payments, SaaS, financial services or a technology-led commercial environment, with exposure to solution or consultative selling.
Strong commercial and numerical acumen, with the ability to understand revenue models, pricing structures, and the financial impact of payments products.
Experience owning pipeline, forecasting revenue, and achieving ARR targets within a structured sales environment.
Comfortable positioning payments or financial solutions and identifying opportunities to grow revenue within an existing customer base.
A credible relationship builder who can influence salon, spa or clinic owners through insight, trust, and value-led conversations.
Highly organised and proactive, comfortable collaborating cross-functionally in a fast-moving environment.
Proficient in G Suite tools (Docs, Sheets, Slides) and CRM systems to manage pipeline, reporting, and customer insights.
Motivated by targets, growth, and commercial impact, with an interest in the hair, beauty, and medi-spa industry and helping businesses succeed.
Relevant industry experience would be a plus.

Job Responsibility

Proactively identify opportunities to increase adoption of the PhorestPay solution across our salon and medi-spa customer base, guiding businesses from initial interest through to successful setup and ongoing usage.
Act as a trusted advisor to salon and clinic owners, understanding their business needs and positioning PhorestPay as a payments solution that drives operational efficiency and revenue growth.
Build strong relationships with customers to uncover blockers, feedback, and opportunities, ensuring insights are captured and shared to inform future payments development.
Collaborate closely with internal stakeholders across CSM, Pricing, Marketing, Finance, and Payments Operations to maximise adoption opportunities and ensure a seamless customer experience.
Partner with the Customer Success (CSM) team to identify growth opportunities within existing accounts and drive increased value through Phorest’s payments ecosystem.
Develop strong knowledge of Phorest’s payments partners and apply a customer-first mindset to all commercial conversations.
Own forecasting and pipeline management, consistently working towards and achieving ARR growth targets through increased PhorestPay adoption.

What we offer

Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Bike to work scheme
Tax saver transport tickets

Account Executive - PhorestPay

Drive PhorestPay adoption, helping salons and medi-spas streamline payments, unl...

Location

United Kingdom , London

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

2+ years’ experience in Sales or Account Management within fintech, payments, SaaS, or a technology-led commercial environment, with exposure to solution or consultative selling
Strong commercial and numerical acumen, with the ability to understand revenue models, pricing structures, and the financial impact of payments products
Experience owning pipeline, forecasting revenue, and achieving ARR targets within a structured sales environment
Comfortable positioning payments or financial solutions and identifying opportunities to grow revenue within an existing customer base
A credible relationship builder who can influence salon or clinic owners through insight, trust, and value-led conversations
Highly organised and proactive, comfortable collaborating cross-functionally in a fast-moving environment
Proficient in G Suite tools (Docs, Sheets, Slides) and CRM systems to manage pipeline, reporting, and customer insights
Motivated by targets, growth, and commercial impact, with an interest in the hair, beauty, and medi-spa industry and helping businesses succeed

Job Responsibility

Proactively identify opportunities to increase adoption of the PhorestPay solution across our salon and medi-spa customer base, guiding businesses from initial interest through to successful setup and ongoing usage
Act as a trusted advisor to salon and clinic owners, understanding their business needs and positioning PhorestPay as a payments solution that drives operational efficiency and revenue growth
Build strong relationships with customers to uncover blockers, feedback, and opportunities, ensuring insights are captured and shared to inform future payments development
Collaborate closely with internal stakeholders across CSM, Pricing, Marketing, Finance, and Payments Operations to maximise adoption opportunities and ensure a seamless customer experience
Partner with the Customer Success (CSM) team to identify growth opportunities within existing accounts and drive increased value through Phorest’s payments ecosystem
Develop strong knowledge of Phorest’s payments partners and apply a customer-first mindset to all commercial conversations
Own forecasting and pipeline management, consistently working towards and achieving ARR growth targets through increased PhorestPay adoption

What we offer

private healthcare
2 Wellness Days
an employee assistance program
a free online GP service
competitive Compensation
an Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
a bike to work scheme

Fulltime

Payments & Risk Operations Senior Manager - Global

The Payments & Risk Operations Manager is a senior, strategic, and highly accoun...

Location

Ireland; United Kingdom

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

10+ years in payments, fintech, risk, or global operations, including people leadership experience
Deep expertise in payments processing, merchant acquiring, payouts, fraud/chargebacks, and compliance across multiple regions
Proven ability to design and scale global operating models, processes, and automation
Strong understanding of payments partners (e.g., Stripe) and the commercial, technical, and operational dynamics of PSP ecosystems
Highly data-driven with strong analytical and KPI design skills, experienced in using insights to drive decisions and outcomes
Solid financial acumen, including cost of acceptance, loss forecasting, and revenue/retention impact of payments
Strategic, systems-level thinker with strong executive presence—able to set long-term direction, build scalable frameworks, and influence senior leaders without authority, and make balanced, values-led decisions that align risk, customer experience, and commercial outcomes
Experienced leader of specialists who builds capability, develops future leaders, and drives high performance through clear expectations, coaching, and continuous improvement
Exceptional collaborator who aligns and uplifts regional teams through influence, strong relationships, and open, values-led communication

Job Responsibility

Product delivery: Collaborate with Pay Product and Commercial to support the rollout of PhorestPay product and features
Payment & Risk Partner management: Own the global payments partner ecosystem strategy, including partner selection, contract negotiation, operational governance, and performance management
Mitigate loss of revenue through developing a scalable risk operations function
Establish the governance model for incident management ensuring rapid cross functional response and prevention, managing incidents and service degradations
Efficiency & Process Optimisation: Establish, communicate and continuously evolve the global Payments & Risk Operations Strategic Vision, ensuring it aligns with Phorest objectives and is translated into regional plans and outcomes
Co-own the end-to-end customer journey perspective for payments with Global Customer Operations, ensuring Customer Ops processes (support, onboarding, education, migrations, complex activations) always account for payments and risk requirements
Continuously identify, assess and optimise cross-journey processes (support, onboarding, education, and data migrations) with the lens of payments
Own automation and process optimisation initiatives, ensuring workflows reduce friction and improve service delivery, enabled by the Business Systems team
Track and report measurable improvements
Cross-Departmental-Region Collaboration: Partner deeply with the Global Head of Customer Operations and their domain leads to embed payments/risk into global CX operating systems, including planning cycles, VoC rhythms, enablement content, and regional health reviews

What we offer

Private healthcare
2 Wellness Days
Employee assistance program
Free online GP service
Competitive Compensation
Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
Bike to work scheme

Head of Payments Operations

PhorestPay is one of the fastest-growing and most strategically important parts ...

Location

Ireland

Salary:

Not provided

Phorest

Expiration Date

Until further notice

Requirements

10+ years in payments, fintech, or risk, including senior leadership experience
Deep expertise in payments processing, merchant acquiring, fraud/chargebacks, and compliance across multiple regions
Proven ability to design and scale global operating models in fast-growing environments
Highly data-driven with strong KPI design and analytical decision-making
Strong stakeholder leader and excellent collaborator with the ability to influence without authority and inspire cross-functional alignment
A people-first values-led leader who develops talent, builds future leaders, and nurtures a collaborative, high-trust team culture
Strategic Leadership and strong executive presence, balancing customer experience, aligning risk and commercial outcomes

Job Responsibility

Set the global payments & risk operations strategy, ensuring reliability, compliance, and best-in-class customer experience across all regions
Lead, mentor, and grow a team of payments operations specialists, fostering a high-trust, high-performance culture
Influence and uplift regional teams through strong cross-functional relationships, coaching, and clear operating expectations
Collaborate deeply with Product, R&D, and Customer Operations to embed payments and risk into the full customer journey
Build a data-driven operational framework that improves resilience, efficiency, and regional capability
Own and manage strategic relationships with key payments partners (e.g., Stripe), managing contracts, performance, and governance
Accountable for global operational performance across key metrics such as: Merchant onboarding (e.g., Time to First Transaction, adoption/attach rate), Fraud & risk outcomes (fraud rate, chargebacks, revenue protection), Payment reliability & efficiency (success rates, automation adoption, incident reduction), Customer experience indicators (payments-related VoC themes and issue resolution)
Lead: Global incident management and operational governance, Continuous improvement, automation, and workflow optimisation, Accuracy, accessibility, and analytical use of payments data, Strategic initiatives that keep PhorestPay ahead of industry and regulatory trends

What we offer

private healthcare
2 Wellness Days
an employee assistance program
a free online GP service
competitive Compensation
an Employee Share Purchase Scheme
Pension
Life Assurance
Income Protection
a bike to work scheme

Job Maps Management Specialist

Location

Poland , Wrocław

Salary:

Not provided

AmRest

Expiration Date

Until further notice

Requirements

Minimum 1 years’ experience in a similar position
Communicative level of English
Excellent knowledge of MS Office
Diligence and attention to details
Ability to plan and manage work
Experience in working in an international environment.

Job Responsibility

Manage and maintain global Job Descriptions and Job Maps, ensuring accuracy, consistency, and alignment with the organization’s structure and business model
Apply and support global job mapping standards and methodology across brands, functions, and countries
Act as a partner and subject‑matter expert for HR teams and business stakeholders regarding Job Maps, role scopes, and job titles
Ensure alignment between Job Maps and the Global Job Titles Matrix, providing guidance on correct job title usage
Monitor the quality, completeness, and adoption of Job Maps
Maintain Job Descriptions and position data in HR systems (e.g. SyncPeople), ensuring data accuracy and regular updates
Support job architecture projects and rollouts and contribute to related communication and training materials.

What we offer

Stable employment under an employment contract in a global organization
Annual bonus - up to 10% of gross annual earnings
Work in a hybrid / remote model
Personalized benefits package: discounts to our cafes and restaurants, private medical care, Multisport card and much more
A friendly atmosphere in an international and fast growing Team.

Fulltime

Front Desk Coordinator

Front Desk Coordinator Are you an organized detail oriented with excellent commu...

Location

United States of America , Saint Louis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a receptionist or administrative support role preferred
Strong communication and customer service skills
Ability to multitask and prioritize in a fast-paced environment
Proficiency with office technology and Microsoft Office Suite

Job Responsibility

Greet visitors, clients, and team members with professionalism and warmth
Answer and route incoming calls
manage messages and inquiries
Maintain reception area and conference room schedules
Handle mail, deliveries, and office supply inventory
Assist with administrative tasks, data entry, and special projects
Collaborate with staff to support internal communication and workflow

What we offer

Competitive compensation and benefits
Collaborative, welcoming work culture
Opportunities for skill development and career growth
Exposure to multiple departments and business operations
Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Sales and Customer Service Representative

A growing mid-size organization is seeking a results-driven Sales & Customer Ser...

Location

United States of America , Morristown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3+ years of experience in sales, inside sales, or a sales-driven customer service role
Proven ability to meet or exceed sales targets
Strong communication and negotiation skills
Highly motivated, competitive, and results-oriented
Proficiency in Microsoft Office
CRM experience (Salesforce, HubSpot, etc.) preferred
Ability to multitask in a fast-paced, team-oriented environment

Job Responsibility

Proactively engage with prospective and existing customers to generate sales and meet revenue targets
Identify upsell and cross-sell opportunities to grow account value
Manage the full sales cycle, from initial outreach through order placement and follow-up
Build and maintain strong client relationships to drive repeat business and long-term partnerships
Handle customer inquiries, resolve issues, and ensure a positive customer experience
Process orders, prepare quotes, and provide product or service recommendations
Maintain accurate records of sales activity, pipeline, and client interactions within CRM systems
Track performance against sales goals and report on activity and results

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Business Analyst

AvePoint is seeking a Business Analyst with enterprise software solutions experi...

Location

Singapore , Singapore

Salary:

Not provided

AvePoint

Expiration Date

Until further notice

Requirements

Background/experiences in relevant fields (Computer Science, Engineering, etc. preferred)
Professional experience with analyzing and documenting complex business processes, software development requirements, and taxonomies
Professional experience with requirements gathering and analysis
Experience producing and analyzing As-Is and To-Be documentation
Strong analytical and project management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Excellent communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts
Familiarity with MS Office Suite (Word, Excel, PowerPoint)
Ability to successfully engage in multiple initiatives simultaneously

Job Responsibility

Elicit requirements for software development
Document, analyze and evaluation requirements gathered
Work out deliverables such as Functional requirements (Business Requirements Document), Use Cases, GUI, Screen and Interface designs
Translate technical information into business language to ensure understanding of the requirements by both technical and non-technical audiences
Proactively communicate and collaborate with external and internal stakeholders to analyze information needs and functional requirements
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
Support the project manager and other team members in planning deliverables, scope, schedule, and other aspects of the project

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Account Executive - PhorestPay

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Account Executive - PhorestPay

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